I am attempting to download the DirecTv Supercast feature so I can watch NFL Sunday Ticket online.  I am unable to get Supercast to work via Adobe Air.  When I attempt to download Supercast, I get an error message (see first  screen shot) that states, "The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author."  After I download Adobe Air from the Adobe website, it installs fine; however, if I attempt to install Supercast after installing Adobe Air I get an error message (see second screen shot) that states, "The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error 2032."  I have the latest Adobe flash player.  I have already viewed DirecTV online FAQs and called customer service… neither have helped resolve the issue.  I have uninstalled and reinstalled all software numerous times.  I have also attempted the installs with all firewalls off.  Nothing has worked.  I get the same problem on 4 different computers (3 running Vista and 1 running XP).  Anyone have any ideas what the problem might be?  Thanks for the help.

I am not able to update Air to the newest version for several weeks now. I'm running Windows 10 (which is updated). I get an error message saying that installation may not be allowed by administrator, but I am the administrator. I have tried to uninstall the old version, but couldn't not get it to uninstall. Any information or help would be greatly appreciated.

I just got this update today and when I update it through Avast Software Updated it fails, and when I install it manually, it tells me installation may not be allowed by my administrator. Why is this... When I "AM" the only user and administrator on this computer. Thanks. Here are some screenshots of what I am talking about.

I am trying to run this application on my Mac:  http://www.control4.com/software/control4-app-pcmac/latest

It tries to launch but just hangs with a black screen.  Previous versions ran fine...but then something happened.  After a version upgrade it at first would continually prompt me to "Allow keychain access for passwords" or something...in trying to follow their instruction about deleting some portion of my keychain related to Adobe.APS...I messed up and deleted my entire keychain.  So all passwords gone and a bunch of other headaches!!  Ugh.  But anyway, now the errors have gone away but the app doesn't run at all...just goes to a Control4 for PC-Mac window with nothing but black.

Have tried uninstalling Adobe Air, Adobe Flash and reinstalling.  Uninstalling and reinstalling MyHome PC.  No luck!

The developer tells me to delete the folder found here:

Library/ Application Support/Adobe/Air/ELS/MyHome PC

but I do not have that directory. When I go to Library/Application Support/Adobe/AIR

the only sub-directory I have is Updater.  There is no ELS

These are my versions:

Adobe Air Version:  21.0.0.176

Adobe Flash Version:  21.0.0.197

Control4 for PC-Mac V. 2.8.1.514313-res

Mac OS X Yosemite 10.10.5

Anyone willing to give this a go and see if they can figure out something / anything that might work for me??  Totally stumped and none too happy!

Thank you very much.

Tim

I am needing to download the adobe air 21.0.0.215. I have found the archived "runtime" download that I have found from this forum. However whenever I download it, it comes as a compressed file, I extracted the file, but it still will not open, run, or download the program! I need this version to run my Cricut Craft Room! Please help!

Hi,

I am trying to install the air application (native exe) in C:\Program Files  using silent install, below is the command that I am using.. (have tried with the path in quotes as well)

MyApp.exe -silent -location C:\Program Files

It doesn't seem to work with space in the folder names in the path.

It works if I just give C:\  or D:\  or D:\someFolder   ,

Any ideas of how to get this working ?

Thanks,

Brijesh

Dear Adobe,

The badge installation stopped working recently, probably after last Google Chrome update. Problem look like this: after clicking "install now" badge the confirmation window to install Adobe AIR appears ("Would you like to install adobe AIR?"). I click yes, download progress bar goes from 0 to 100%, and then error message appears ("Download error. Try again?"). Click yes - everything repeats.

Also, in Chrome on Windows there is text under the badge: "In order to run <app name>, this installer will also set up Adobe AIR" - but latest AIR is already installed. We used standard installation badge, provided with the SDK.

OS Windows 7 ver 6.1 (build 7600)

Browser Google Chrome 21.0.1180.60 m

Flash Player 11.3.31.222

AIR 3.3.0.3670

The problem appears only in Google Chrome, and only on Windows. In IE and FF everything seems to work fine. In Chrome 21.0.1180.57 on Mac OS X 10.7.2 it works fine as well.

You can look at the error here: http://www.jivosite.ru/install_application

New to AIR - Customer wants to use a product that uses AIR Runtime - They are on Windows XP - What is the latest version of AIR Runtime that will run on XP?

Hello

I tried to install adobe air but the second step go fails i.e. the page https://airdownload.adobe.com/air/win/download/24.0/AdobeAIRInstaller.exe

hi

this is my first post here

i find out i can't install any of air's application and also i can't unistall my air whenever i try to do thoes this error appears:

Adobe AIR could not be installed because another application is already being installed. Complete the first installation before proceeding with this one.

but i couldn't see another i think there is not other application

i deleted the folder of air but now when i want to install air i see that error again !!!

please tell me what shoul i do

So after a recent windows security update adobe air stopped working. I tried to download the software to force an update and it said that i needed a version of adobe air that was not found to install it. I then tried to uninstall it to start fresh and i got the exact same message. I am running Windows 7 and any and all help would be appreciated.

Does anyone know how to install (.air) file, using powershell script? I have tried this script, but it doesn't work:

C:\Windows\system32>"C:\Program Files (x86)\Adobe\Flash Player\AddIns\airappinstaller\airappinstaller.exe"-silent -eulaAccepted "C:\Users\lo\Downs\Vio.air"

So i was playing this game, Realm Of the Mad God (downloaded it from Steam) but apparently i had an Outdated version of AIR so it asked me if i wanted to update and i updated it, but now it does not run my game. When i try to open it, a message appears saying "Adobe AIR - The required native extension is missing for this application. Try re-installing or contacting the publisher for assistance."

Now, i uninstalled Air and installed it again but it didnt work, so i uninstalled the game and re installed it from Steam but it didnt work as well
What is going on? What can i do?

I'm getting the error:  An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

I've been all over this forum trying all sorts of proposed fixes and still have no luck. Any suggestions would be deeply appreciated.

Tried install a quite big AIR package with 327 MB file size.

On Windows XP 32-bit I get an Error (translated from german):

"The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author."

Same problem on a fresh Windows XP 32-bit Virtual Box installation.

Install.log:

[2011-01-16:15:58:26] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-16:15:58:26] Commandline is: E:\SHP_220_2143.air
[2011-01-16:15:58:26] Installed runtime (2.5.1.17730) located at c:\Programme\Gemeinsame Dateien\Adobe AIR
[2011-01-16:15:58:26] Unpackaging file:///E:/SHP_220_2143.air to C:\Dokumente und Einstellungen\henry\Lokale Einstellungen\Temp\flaB5.tmp
[2011-01-16:15:58:28] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #1000" errorID=1000]
[2011-01-16:15:58:30] Application Installer end with exit code 7

Copied the same AIR Package to my Windows 7 64-bit Laptop and it works there!

Why is there a problem with Windows XP?

Yesterday, when I started my Pandora desktop app, it tol dme AIR needed to be updated.  I ran the AIR update, and now I cannot get it to run.  Every time I attempt to open Pandora, the AIR license agreement comes up.  I click "I agree" and the box closes, but the application does not open.  This happens eveyr time - the program is not recognizing that I have accepted the terms.

I am using Windows 7 and Friefox.  I have restarted the computer more than once, I have uninstalled and re-installed Adobe Flsh Player, Adobe AIR, and Pandora multiple times, I have cleared the Flash local storage, and I have bene trouble shooting the issue with Pandora, who believes it is an AIR issue.  ANY idea on what to do from this point?  Thanks.

-Martie

(I have included the Install Log below - it would not let me paste it into thebody of the post)

[2011-05-21:00:02:26] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86 [2011-05-21:00:02:26] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe" [2011-05-21:00:02:26] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-05-21:00:02:26] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe [2011-05-21:00:02:30] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe [2011-05-21:00:02:30] Runtime Installer end with exit code 6 [2011-05-29:22:23:22] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86 [2011-05-29:22:23:22] Commandline is: -update "c:\program files (x86)\pandora\pandora.exe" [2011-05-29:22:23:22] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-05-29:22:23:22] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files (x86)\pandora\pandora.exe [2011-05-29:22:23:26] Launching subprocess with commandline c:\program files (x86)\pandora\pandora.exe [2011-05-29:22:23:26] Runtime Installer end with exit code 6 [2011-06-25:13:08:09] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:08:09] Commandline is: -update "c:\program files (x86)\pandora\pandora.exe" [2011-06-25:13:08:09] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:08:09] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files (x86)\pandora\pandora.exe [2011-06-25:13:08:13] Relaunching with elevation [2011-06-25:13:08:13] Launching subprocess with commandline c:\users\martha\appdata\local\temp\air891a.tmp\adobe air installer.exe -ei [2011-06-25:13:08:19] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:08:19] Commandline is: -stdio \\.\pipe\AIR_7764_0 -ei [2011-06-25:13:08:19] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:08:19] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 2.7.0.19480 [2011-06-25:13:08:19] Installing msi at c:\users\martha\appdata\local\temp\air891a.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A} [2011-06-25:13:08:23] Runtime Installer end with exit code 0 [2011-06-25:13:08:24] Elevated install completed [2011-06-25:13:10:36] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:10:36] Launching subprocess with commandline c:\program files (x86)\pandora\pandora.exe [2011-06-25:13:10:36] Runtime Installer end with exit code 0 [2011-06-25:13:10:36] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:10:37] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:10:37] Commandline is: -eula [2011-06-25:13:10:37] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:10:37] Starting eula display [2011-06-25:13:10:39] Finished eula display [2011-06-25:13:10:39] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:10:39] Runtime Installer end with exit code 0 [2011-06-25:13:10:39] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:14:30] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:14:30] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:14:30] Commandline is: -eula [2011-06-25:13:14:30] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:14:31] Starting eula display [2011-06-25:13:14:33] Finished eula display [2011-06-25:13:14:33] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:14:33] Runtime Installer end with exit code 0 [2011-06-25:13:14:33] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:14:43] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:14:43] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:14:43] Commandline is: -eula [2011-06-25:13:14:43] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:14:44] Starting eula display [2011-06-25:13:14:50] Finished eula display [2011-06-25:13:14:50] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:14:50] Runtime Installer end with exit code 0 [2011-06-25:13:14:50] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:20:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:20:33] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:20:33] Commandline is: -eula [2011-06-25:13:20:33] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:20:33] Starting eula display [2011-06-25:13:20:36] Finished eula display [2011-06-25:13:20:36] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:20:36] Runtime Installer end with exit code 0 [2011-06-25:13:20:37] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:30:43] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:30:44] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:30:44] Commandline is: -eula [2011-06-25:13:30:44] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:30:45] Starting eula display [2011-06-25:13:30:49] Finished eula display [2011-06-25:13:30:49] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:30:49] Runtime Installer end with exit code 0 [2011-06-25:13:30:49] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:32:29] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:32:29] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:32:29] Commandline is: -eula [2011-06-25:13:32:29] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:32:30] Starting eula display [2011-06-25:13:32:35] Finished eula display [2011-06-25:13:32:35] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:32:35] Runtime Installer end with exit code 0 [2011-06-25:13:32:35] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:36:54] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:36:55] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:36:55] Commandline is: -eula [2011-06-25:13:36:55] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:36:55] Starting eula display [2011-06-25:13:36:57] Finished eula display [2011-06-25:13:36:57] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:36:57] Runtime Installer end with exit code 0 [2011-06-25:13:36:57] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:39:05] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:39:06] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:39:06] Commandline is: -eula [2011-06-25:13:39:06] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:39:06] Starting eula display [2011-06-25:13:39:08] Finished eula display [2011-06-25:13:39:08] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:39:08] Runtime Installer end with exit code 0 [2011-06-25:13:39:08] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:40:10] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:40:10] Commandline is: C:\Users\Martha\AppData\Local\Temp\pandora_2_0_5.air [2011-06-25:13:40:10] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:40:11] Unpackaging file:///C:/Users/Martha/AppData/Local/Temp/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\flaA9D5.tmp [2011-06-25:13:40:16] Application signature verified [2011-06-25:13:40:16] Unpackaging/validation complete [2011-06-25:13:40:16] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at C:\Program Files (x86)\Pandora\Pandora.exe [2011-06-25:13:40:22] Starting app uninstall from C:\Program Files (x86). Uninstalling app com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1 version 2.0.5 [2011-06-25:13:40:22] Uninstalling product with GUID {E3E3C2C5-B78F-560D-01C0-A9F11945D17B} [2011-06-25:13:40:23] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2011-06-25:13:40:23] Rollback complete [2011-06-25:13:40:23] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2011-06-25:13:40:23] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -uninstall -silent -logToStdout "C:\Program Files (x86)\Pandora\Pandora.exe" [2011-06-25:13:40:23] Relaunching with elevation [2011-06-25:13:40:26] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:40:26] Commandline is: -stdio \\.\pipe\AIR_5640_0 -runtime "c:\Program Files (x86)\Common Files" -uninstall -silent -logToStdout "C:\Program Files (x86)\Pandora\Pandora.exe" [2011-06-25:13:40:26] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:40:26] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at C:\Program Files (x86)\Pandora\Pandora.exe [2011-06-25:13:40:27] Starting silent app uninstall from C:\Program Files (x86). Uninstalling app com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1 version 2.0.5 [2011-06-25:13:40:27] Uninstalling product with GUID {E3E3C2C5-B78F-560D-01C0-A9F11945D17B} [2011-06-25:13:40:28] Application Installer end with exit code 0 [2011-06-25:13:40:29] Elevated install completed [2011-06-25:13:40:29] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:40:30] Application Installer end with exit code 0 [2011-06-25:13:40:33] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:40:33] Commandline is: C:\Users\Martha\AppData\Local\Temp\pandora_2_0_5.air [2011-06-25:13:40:33] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:40:33] Unpackaging file:///C:/Users/Martha/AppData/Local/Temp/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\flaFF44.tmp [2011-06-25:13:40:33] Application signature verified [2011-06-25:13:40:33] Unpackaging/validation complete [2011-06-25:13:40:33] No app located for appID 'com.pandora.desktop' and pubID 'FB9956FD96E03239939108614098AD95535EE674.1' [2011-06-25:13:40:42] Converting unpackaged application to a native installation package in C:\Users\Martha\AppData\Local\Temp\fla22DC.tmp [2011-06-25:13:40:42] Native installation package creation succeeded [2011-06-25:13:40:42] Starting app installation to C:\Program Files (x86). Installing app com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1 version 2.0.5 using the source file at file:///C:/Users/Martha/AppData/Local/Temp/pandora_2_0_5.air [2011-06-25:13:40:42] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006] [2011-06-25:13:40:42] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/Martha/AppData/Local/Temp/pandora_2_0_5.air [2011-06-25:13:40:42] Relaunching with elevation [2011-06-25:13:40:45] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:40:45] Commandline is: -stdio \\.\pipe\AIR_5900_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/Martha/AppData/Local/Temp/pandora_2_0_5.air [2011-06-25:13:40:45] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:40:45] Unpackaging file:///C:/Users/Martha/AppData/Local/Temp/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\fla2E40.tmp [2011-06-25:13:40:45] Application signature verified [2011-06-25:13:40:45] Unpackaging/validation complete [2011-06-25:13:40:45] No app located for appID 'com.pandora.desktop' and pubID 'FB9956FD96E03239939108614098AD95535EE674.1' [2011-06-25:13:40:45] Converting unpackaged application to a native installation package in C:\Users\Martha\AppData\Local\Temp\fla3034.tmp [2011-06-25:13:40:46] Native installation package creation succeeded [2011-06-25:13:40:46] Starting silent app installation to C:\Program Files (x86). Installing app com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1 version 2.0.5 using the source file at file:///C:/Users/Martha/AppData/Local/Temp/pandora_2_0_5.air [2011-06-25:13:40:46] Installing msi at C:\Users\Martha\AppData\Local\Temp\fla3034.tmp\setup.msi with guid {D51FD609-2385-695F-3D93-BD2C435A5EA2} [2011-06-25:13:40:47] Application Installer end with exit code 0 [2011-06-25:13:40:47] Elevated install completed [2011-06-25:13:40:47] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:40:47] Launching subprocess with commandline C:\Program Files (x86)\Pandora\Pandora.exe [2011-06-25:13:40:47] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:40:47] Application Installer end with exit code 0 [2011-06-25:13:40:47] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:40:47] Commandline is: -eula [2011-06-25:13:40:47] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:40:47] Starting eula display [2011-06-25:13:40:49] Finished eula display [2011-06-25:13:40:49] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:40:49] Runtime Installer end with exit code 0 [2011-06-25:13:40:50] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:41:24] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:41:24] Runtime Installer begin with version 2.7.0.19480 on Windows XP x86 [2011-06-25:13:41:24] Commandline is: -eula [2011-06-25:13:41:24] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:41:24] Starting eula display [2011-06-25:13:41:25] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:41:26] Runtime Installer begin with version 2.7.0.19480 on Windows XP x86 [2011-06-25:13:41:26] Commandline is: -eula [2011-06-25:13:41:26] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:41:26] Starting eula display [2011-06-25:13:41:28] Finished eula display [2011-06-25:13:41:28] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:41:28] Runtime Installer end with exit code 0 [2011-06-25:13:41:28] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:41:30] Finished eula display [2011-06-25:13:41:30] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:41:30] Runtime Installer end with exit code 0 [2011-06-25:13:41:30] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:42:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:42:03] Runtime Installer begin with version 2.7.0.19480 on Windows XP x86 [2011-06-25:13:42:03] Commandline is: -eula [2011-06-25:13:42:03] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:42:03] Starting eula display [2011-06-25:13:42:06] Finished eula display [2011-06-25:13:42:06] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:42:06] Runtime Installer end with exit code 0 [2011-06-25:13:42:06] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:13:44:44] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:13:44:44] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:13:44:44] Commandline is: -eula [2011-06-25:13:44:44] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:13:44:45] Starting eula display [2011-06-25:13:44:46] Finished eula display [2011-06-25:13:44:46] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:13:44:46] Runtime Installer end with exit code 0 [2011-06-25:13:44:46] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:14:20:23] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:20:23] Commandline is: -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:20:23] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:20:23] Begin air file download from http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:20:23] Download destination is C:\Users\Martha\AppData\Local\Temp\fla7771.tmp [2011-06-25:14:20:23] Received download status 200 [2011-06-25:14:20:23] Response URL is http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:20:26] Download success [2011-06-25:14:20:32] Unpackaging file:///C:/Users/Martha/AppData/Local/Temp/fla7771.tmp to C:\Users\Martha\AppData\Local\Temp\fla99EF.tmp [2011-06-25:14:20:32] Application signature verified [2011-06-25:14:20:32] Unpackaging/validation complete [2011-06-25:14:20:32] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at C:\Program Files (x86)\Pandora\Pandora.exe [2011-06-25:14:20:36] Launching subprocess with commandline C:\Program Files (x86)\Pandora\Pandora.exe [2011-06-25:14:20:36] Application Installer end with exit code 0 [2011-06-25:14:20:37] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:14:20:37] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:20:37] Commandline is: -eula [2011-06-25:14:20:37] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:20:37] Starting eula display [2011-06-25:14:20:39] Finished eula display [2011-06-25:14:20:39] Runtime Installer end with exit code 0 [2011-06-25:14:20:39] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:14:21:00] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:21:00] Commandline is: [2011-06-25:14:21:00] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:21:03] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck [2011-06-25:14:21:03] Runtime Installer end with exit code 0 [2011-06-25:14:21:03] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:21:03] Commandline is: -installupdatecheck [2011-06-25:14:21:03] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:21:03] Performing pingback request [2011-06-25:14:21:06] Pingback request completed with HTTP status 200 [2011-06-25:14:21:06] Starting runtime background update check [2011-06-25:14:21:06] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.7.0.19480/update [2011-06-25:14:21:06] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.7.0.19480/update to C:\Users\Martha\AppData\Roaming\Adobe\AIR\Updater\Background [2011-06-25:14:21:06] Runtime update not available [2011-06-25:14:21:06] Unpackaging cancelled [2011-06-25:14:21:06] Runtime Installer end with exit code 0 [2011-06-25:14:21:08] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:14:21:08] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:21:08] Commandline is: -eula [2011-06-25:14:21:08] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:21:08] Starting eula display [2011-06-25:14:21:19] Finished eula display [2011-06-25:14:21:19] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:14:21:19] Runtime Installer end with exit code 0 [2011-06-25:14:21:19] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:14:22:44] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:22:44] Commandline is: -arp:uninstall [2011-06-25:14:22:44] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:22:50] Relaunching with elevation [2011-06-25:14:22:50] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu [2011-06-25:14:22:50] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:22:50] Commandline is: -stdio \\.\pipe\AIR_4144_0 -eu [2011-06-25:14:22:50] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:22:51] Starting runtime uninstall. Uninstalling runtime version 2.7.0.19480 [2011-06-25:14:22:51] Uninstalling product with GUID {FDB3B167-F4FA-461D-976F-286304A57B2A} [2011-06-25:14:22:53] Runtime Installer end with exit code 0 [2011-06-25:14:22:53] Elevated install completed [2011-06-25:14:22:53] Runtime Installer end with exit code 0 [2011-06-25:14:25:01] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:25:01] Commandline is: -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:01] No installed runtime detected [2011-06-25:14:25:01] Invoking Application Installer for combined install [2011-06-25:14:25:01] Launching subprocess with commandline C:\Users\Martha\AppData\Local\Temp\AIRAD6E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Martha\AppData\Local\Temp\AIRAD6E.tmp -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:02] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:25:02] Commandline is: -runtime C:\Users\Martha\AppData\Local\Temp\AIRAD6E.tmp -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:02] No installed runtime detected [2011-06-25:14:25:02] Unpackaging http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\flaBA1B.tmp [2011-06-25:14:25:03] Application signature verified [2011-06-25:14:25:03] Unpackaging/validation complete [2011-06-25:14:25:04] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:25:04] Commandline is: -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:04] No installed runtime detected [2011-06-25:14:25:04] Invoking Application Installer for combined install [2011-06-25:14:25:04] Launching subprocess with commandline C:\Users\Martha\AppData\Local\Temp\AIRB55A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Martha\AppData\Local\Temp\AIRB55A.tmp -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:04] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:25:04] Commandline is: -runtime C:\Users\Martha\AppData\Local\Temp\AIRB55A.tmp -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:04] No installed runtime detected [2011-06-25:14:25:04] Unpackaging http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\flaC255.tmp [2011-06-25:14:25:05] Application signature verified [2011-06-25:14:25:05] Unpackaging/validation complete [2011-06-25:14:25:07] Cancel request received [2011-06-25:14:25:07] Application Installer end with exit code 6 [2011-06-25:14:25:07] Subprocess app installer failed (6) [2011-06-25:14:25:07] Cancel request received [2011-06-25:14:25:07] Runtime Installer end with exit code 6 [2011-06-25:14:25:14] Converting unpackaged application to a native installation package in C:\Users\Martha\AppData\Local\Temp\flaE7D0.tmp [2011-06-25:14:25:14] Native installation package creation succeeded [2011-06-25:14:25:14] Launching subprocess with commandline C:\Users\Martha\AppData\Local\Temp\AIRAD6E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Martha\AppData\Local\Temp\AIRAD6E.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:14] Relaunching with elevation [2011-06-25:14:25:16] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:25:16] Commandline is: -stdio \\.\pipe\AIR_3936_0 -runtime C:\Users\Martha\AppData\Local\Temp\AIRAD6E.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:16] No installed runtime detected [2011-06-25:14:25:17] Unpackaging http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\flaF25A.tmp [2011-06-25:14:25:17] Application signature verified [2011-06-25:14:25:17] Unpackaging/validation complete [2011-06-25:14:25:17] Converting unpackaged application to a native installation package in C:\Users\Martha\AppData\Local\Temp\flaF4CB.tmp [2011-06-25:14:25:17] Native installation package creation succeeded [2011-06-25:14:25:17] Starting silent combined runtime and app install. Installing runtime version 2.7.0.19480. Installing app com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1 version 2.0.5 to C:\Program Files (x86) using the source file at http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-25:14:25:17] Installing msi at C:\Users\Martha\AppData\Local\Temp\AIRAD6E.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A} [2011-06-25:14:25:19] Installing msi at C:\Users\Martha\AppData\Local\Temp\flaF4CB.tmp\setup.msi with guid {D51FD609-2385-695F-3D93-BD2C435A5EA2} [2011-06-25:14:25:19] Application Installer end with exit code 0 [2011-06-25:14:25:19] Elevated install completed [2011-06-25:14:25:19] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:14:25:21] Launching subprocess with commandline C:\Program Files (x86)\Pandora\Pandora.exe [2011-06-25:14:25:21] Application Installer end with exit code 0 [2011-06-25:14:25:21] Subprocess app installer succeeded [2011-06-25:14:25:21] Runtime Installer end with exit code 0 [2011-06-25:14:25:21] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:14:25:22] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:25:22] Commandline is: -eula [2011-06-25:14:25:22] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:25:22] Starting eula display [2011-06-25:14:25:24] Finished eula display [2011-06-25:14:25:24] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:14:25:24] Runtime Installer end with exit code 0 [2011-06-25:14:25:24] Subprocess C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:14:25:37] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:14:25:37] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:14:25:37] Commandline is: -eula [2011-06-25:14:25:37] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:14:25:38] Starting eula display [2011-06-25:14:25:40] Finished eula display [2011-06-25:14:25:40] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:14:25:40] Runtime Installer end with exit code 0 [2011-06-25:14:25:41] Subprocess C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-25:17:16:54] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-25:17:16:55] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-25:17:16:55] Commandline is: -eula [2011-06-25:17:16:55] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-25:17:16:55] Starting eula display [2011-06-25:17:16:57] Finished eula display [2011-06-25:17:16:57] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-25:17:16:57] Runtime Installer end with exit code 0 [2011-06-25:17:16:57] Subprocess C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-26:12:22:35] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:22:35] Commandline is: -arp:uninstall [2011-06-26:12:22:35] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-26:12:22:41] Relaunching with elevation [2011-06-26:12:22:41] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu [2011-06-26:12:22:41] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:22:41] Commandline is: -stdio \\.\pipe\AIR_7140_0 -eu [2011-06-26:12:22:41] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-26:12:22:41] Starting runtime uninstall. Uninstalling runtime version 2.7.0.19480 [2011-06-26:12:22:41] Uninstalling product with GUID {FDB3B167-F4FA-461D-976F-286304A57B2A} [2011-06-26:12:22:43] Runtime Installer end with exit code 0 [2011-06-26:12:22:43] Elevated install completed [2011-06-26:12:22:43] Runtime Installer end with exit code 0 [2011-06-26:12:24:50] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:24:50] Commandline is: -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-26:12:24:50] No installed runtime detected [2011-06-26:12:24:50] Invoking Application Installer for combined install [2011-06-26:12:24:50] Launching subprocess with commandline C:\Users\Martha\AppData\Local\Temp\AIR141.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Martha\AppData\Local\Temp\AIR141.tmp -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-26:12:24:50] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:24:50] Commandline is: -runtime C:\Users\Martha\AppData\Local\Temp\AIR141.tmp -playerVersion=10,3,181,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-26:12:24:50] No installed runtime detected [2011-06-26:12:24:51] Unpackaging http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\flaC0A.tmp [2011-06-26:12:24:51] Application signature verified [2011-06-26:12:24:51] Unpackaging/validation complete [2011-06-26:12:25:04] Converting unpackaged application to a native installation package in C:\Users\Martha\AppData\Local\Temp\fla40C1.tmp [2011-06-26:12:25:04] Native installation package creation succeeded [2011-06-26:12:25:04] Launching subprocess with commandline C:\Users\Martha\AppData\Local\Temp\AIR141.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Martha\AppData\Local\Temp\AIR141.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-26:12:25:04] Relaunching with elevation [2011-06-26:12:25:07] Application Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:25:07] Commandline is: -stdio \\.\pipe\AIR_6200_0 -runtime C:\Users\Martha\AppData\Local\Temp\AIR141.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-26:12:25:07] No installed runtime detected [2011-06-26:12:25:07] Unpackaging http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air to C:\Users\Martha\AppData\Local\Temp\fla4C16.tmp [2011-06-26:12:25:08] Application signature verified [2011-06-26:12:25:08] Unpackaging/validation complete [2011-06-26:12:25:08] Converting unpackaged application to a native installation package in C:\Users\Martha\AppData\Local\Temp\fla4E87.tmp [2011-06-26:12:25:08] Native installation package creation succeeded [2011-06-26:12:25:08] Starting silent combined runtime and app install. Installing runtime version 2.7.0.19480. Installing app com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1 version 2.0.5 to C:\Program Files (x86) using the source file at http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air [2011-06-26:12:25:08] Installing msi at C:\Users\Martha\AppData\Local\Temp\AIR141.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A} [2011-06-26:12:25:09] Installing msi at C:\Users\Martha\AppData\Local\Temp\fla4E87.tmp\setup.msi with guid {D51FD609-2385-695F-3D93-BD2C435A5EA2} [2011-06-26:12:25:10] Application Installer end with exit code 0 [2011-06-26:12:25:10] Elevated install completed [2011-06-26:12:25:10] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-26:12:25:11] Launching subprocess with commandline C:\Program Files (x86)\Pandora\Pandora.exe [2011-06-26:12:25:12] Application Installer end with exit code 0 [2011-06-26:12:25:12] Subprocess app installer succeeded [2011-06-26:12:25:12] Runtime Installer end with exit code 0 [2011-06-26:12:25:12] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-26:12:25:13] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:25:13] Commandline is: -eula [2011-06-26:12:25:13] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-26:12:25:13] Starting eula display [2011-06-26:12:25:15] Finished eula display [2011-06-26:12:25:15] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-26:12:25:15] Runtime Installer end with exit code 0 [2011-06-26:12:25:15] Subprocess C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-26:12:25:31] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-26:12:25:31] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:25:31] Commandline is: -eula [2011-06-26:12:25:31] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-26:12:25:32] Starting eula display [2011-06-26:12:25:33] Finished eula display [2011-06-26:12:25:33] Could not create a file at C:\Users\Martha\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring [2011-06-26:12:25:33] Runtime Installer end with exit code 0 [2011-06-26:12:25:33] Subprocess C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1) [2011-06-26:12:36:32] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula [2011-06-26:12:36:33] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86 [2011-06-26:12:36:33] Commandline is: -eula [2011-06-26:12:36:33] Installed runtime (2.7.0.19480) located at C:\Program Files (x86)\Common Files\Adobe AIR [2011-06-26:12:36:33] Starting eula display [2011-06-26:12:36:41] Finished eula display [2011-06-26:12:36:41] Runtime Installer end with exit code 0 [2011-06-26:12:36:42] Subprocess C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)

Hi,

I have just install Adobe AIR 3 and my application MyHDPrototype on a Windows Server 2008 R2, but my application crash while launching with this error :

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: MyHDPrototype.exe

  Application Version: 0.0.0.0

  Application Timestamp: 4eb75b06

  Fault Module Name: KERNELBASE.dll

  Fault Module Version: 6.1.7600.16850

  Fault Module Timestamp: 4e211485

  Exception Code: 40010006

  Exception Offset: 0000b9bc

  OS Version: 6.1.7600.2.0.0.272.7

  Locale ID: 1033

  Additional Information 1: 1e91

  Additional Information 2: 1e91040eb9ce625050ba88148d4364c0

  Additional Information 3: bc94

  Additional Information 4: bc949dae699561fad889eac3081eb041

Any Idea ?

Thanks

I am trying to upload my music to the Amazon Music Library and when I try to download the Music Importer, I get the following message: "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author." I have rebooted my computer, uninstalled Adobe Air and reinstalled it. I still get the same error message. I am running Windows 7.

After failing to apply an update to Adobe Air, I attempted to re-install it from scratch.  This is at the end of the installation log:

[2014-09-27:20:02:36] Rolling back install of c:\users\martin\appdata\local\temp\air6641.tmp\setup.msi

[2014-09-27:20:02:36] Rollback complete

[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2014-09-27:20:02:36] Runtime Installer end with exit code 7

[2014-09-27:20:02:38] Runtime Installer end with exit code 7

[2014-09-29:07:59:54] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86

[2014-09-29:07:59:54] Commandline is:

[2014-09-29:07:59:54] No installed runtime detected

[2014-09-29:07:59:59] Relaunching with elevation

[2014-09-29:07:59:59] Launching subprocess with commandline c:\users\martin\appdata\local\temp\aire002.tmp\adobe air installer.exe -ei

[2014-09-29:08:00:03] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86

[2014-09-29:08:00:03] Commandline is: -stdio \\.\pipe\AIR_3488_0 -ei

[2014-09-29:08:00:03] No installed runtime detected

[2014-09-29:08:00:03] Starting silent runtime install. Installing runtime version 15.0.0.249

[2014-09-29:08:00:04] Installing msi at c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2014-09-29:08:00:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2014-09-29:08:00:06] Rolling back install of c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi

[2014-09-29:08:00:06] Rollback complete

[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2014-09-29:08:00:09] Runtime Installer end with exit code 7

The log covers many attempts.  The latest was on 29th September.

Following a suggestion in another forum thread, I checked the file permissions for folder 'c:\users\martin\appdata\local\temp'.   As far as I can see, they give full control to the SYSTEM, administrator and sole user (martin) accounts.  There are no options with 'Deny' against them.

I have run Microsoft FixIt.  I also tried the Windows Installer Cleanup utility (msicuu2.exe) but I got 'Access Denied' with no further details. 

Any suggestions?