Hi all,
I have been dealing with a user who is unable to install to his Windows XP x86 machine.
The specific error returned is as follows:
[ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
We've tried uninstall reinstall (with revo and microsoft fix-it), Running as administrator, creating a new Administrator account, trying to install older Adobe AIR verions (2.7 and 3.0), and nothing has worked so far.
Any help would be appreciated
Cheers,
Tom
ps. Here's the entire install log:
[2012-09-17:12:25:45] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:25:45] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:25:45] No installed runtime detected
[2012-09-17:12:25:45] Invoking Application Installer for combined install
[2012-09-17:12:25:45] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:25:45] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:25:45] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:25:45] No installed runtime detected
[2012-09-17:12:25:47] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.12.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla4.tmp
[2012-09-17:12:27:16] Application signature verified
[2012-09-17:12:27:16] Unpackaging/validation complete
[2012-09-17:12:27:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla6.tmp
[2012-09-17:12:27:52] Native installation package creation succeeded
[2012-09-17:12:27:52] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.12 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.12.air
[2012-09-17:12:27:52] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:12:27:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:27:54] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi
[2012-09-17:12:27:54] Rollback complete
[2012-09-17:12:27:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:28:15] Application Installer end with exit code 7
[2012-09-17:12:28:15] Subprocess app installer failed (7)
[2012-09-17:12:28:15] Runtime Installer end with exit code 7
[2012-09-17:12:31:29] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:31:29] Commandline is:
[2012-09-17:12:31:29] No installed runtime detected
[2012-09-17:12:31:35] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:12:31:35] Installing msi at c:\docume~1\admini~1\locals~1\temp\air9.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:12:31:35] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:31:35] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air9.tmp\setup.msi
[2012-09-17:12:31:35] Rollback complete
[2012-09-17:12:31:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:31:47] Runtime Installer end with exit code 7
[2012-09-17:12:47:34] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:47:34] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:47:34] No installed runtime detected
[2012-09-17:12:47:34] Invoking Application Installer for combined install
[2012-09-17:12:47:34] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:47:34] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:47:34] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:47:34] No installed runtime detected
[2012-09-17:12:47:35] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.12.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla84.tmp
[2012-09-17:12:47:47] Application signature verified
[2012-09-17:12:47:47] Unpackaging/validation complete
[2012-09-17:12:47:56] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla85.tmp
[2012-09-17:12:48:03] Native installation package creation succeeded
[2012-09-17:12:48:03] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.12 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.12.air
[2012-09-17:12:48:03] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:12:48:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:48:03] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp\setup.msi
[2012-09-17:12:48:03] Rollback complete
[2012-09-17:12:48:03] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:48:15] Application Installer end with exit code 7
[2012-09-17:12:48:16] Subprocess app installer failed (7)
[2012-09-17:12:48:16] Runtime Installer end with exit code 7
[2012-09-17:12:59:45] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:59:45] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:59:45] No installed runtime detected
[2012-09-17:12:59:46] Invoking Application Installer for combined install
[2012-09-17:12:59:46] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA4.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA4.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:59:46] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:59:46] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA4.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:59:46] No installed runtime detected
[2012-09-17:12:59:47] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.12.air to C:\Documents and Settings\Administrator\Local Settings\Temp\flaA5.tmp
[2012-09-17:12:59:59] Application signature verified
[2012-09-17:12:59:59] Unpackaging/validation complete
[2012-09-17:13:00:02] Cancel request received
[2012-09-17:13:00:03] Application Installer end with exit code 6
[2012-09-17:13:00:03] Subprocess app installer failed (6)
[2012-09-17:13:00:03] Cancel request received
[2012-09-17:13:00:03] Runtime Installer end with exit code 6
[2012-09-17:13:02:04] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:13:02:04] Commandline is:
[2012-09-17:13:02:04] No installed runtime detected
[2012-09-17:13:02:27] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:13:02:27] Installing msi at c:\docume~1\admini~1\locals~1\temp\aira6.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:13:02:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:02:27] Rolling back install of c:\docume~1\admini~1\locals~1\temp\aira6.tmp\setup.msi
[2012-09-17:13:02:27] Rollback complete
[2012-09-17:13:02:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:02:33] Runtime Installer end with exit code 7
[2012-09-17:13:08:19] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:13:08:19] Commandline is:
[2012-09-17:13:08:19] No installed runtime detected
[2012-09-17:13:08:23] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:13:08:23] Installing msi at c:\docume~1\admini~1\locals~1\temp\aira7.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:13:08:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:08:23] Rolling back install of c:\docume~1\admini~1\locals~1\temp\aira7.tmp\setup.msi
[2012-09-17:13:08:23] Rollback complete
[2012-09-17:13:08:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:08:31] Runtime Installer end with exit code 7
[2012-09-17:20:18:23] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:20:18:23] Commandline is:
[2012-09-17:20:18:23] No installed runtime detected
[2012-09-17:20:18:35] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:20:18:35] Installing msi at c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:20:18:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:20:18:37] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi
[2012-09-17:20:18:37] Rollback complete
[2012-09-17:20:18:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:20:30:14] Runtime Installer end with exit code 7
[2012-09-17:21:18:38] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:21:18:38] Commandline is: -silent
[2012-09-17:21:18:38] No installed runtime detected
[2012-09-17:21:18:39] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:21:18:39] Installing msi at c:\docume~1\admini~1\locals~1\temp\air8.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:21:18:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:21:18:39] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air8.tmp\setup.msi
[2012-09-17:21:18:39] Rollback complete
[2012-09-17:21:18:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:21:18:39] Runtime Installer end with exit code 7
[2012-09-25:12:11:31] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:11:31] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:11:31] No installed runtime detected
[2012-09-25:12:11:32] Invoking Application Installer for combined install
[2012-09-25:12:11:32] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:11:32] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:11:32] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:11:32] No installed runtime detected
[2012-09-25:12:11:33] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.14.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla4.tmp
[2012-09-25:12:13:02] Application signature verified
[2012-09-25:12:13:02] Unpackaging/validation complete
[2012-09-25:12:13:29] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla5.tmp
[2012-09-25:12:13:39] Native installation package creation succeeded
[2012-09-25:12:13:39] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.14 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.14.air
[2012-09-25:12:13:39] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-25:12:13:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:13:42] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi
[2012-09-25:12:13:42] Rollback complete
[2012-09-25:12:13:42] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:13:50] Application Installer end with exit code 7
[2012-09-25:12:13:50] Subprocess app installer failed (7)
[2012-09-25:12:13:50] Runtime Installer end with exit code 7
[2012-09-25:12:18:49] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:18:49] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:18:49] No installed runtime detected
[2012-09-25:12:18:50] Invoking Application Installer for combined install
[2012-09-25:12:18:50] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:18:50] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:18:50] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:18:50] No installed runtime detected
[2012-09-25:12:18:51] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.14.air to C:\Documents and Settings\Administrator\Local Settings\Temp\flaB.tmp
[2012-09-25:12:19:02] Application signature verified
[2012-09-25:12:19:02] Unpackaging/validation complete
[2012-09-25:12:19:16] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\flaC.tmp
[2012-09-25:12:19:25] Native installation package creation succeeded
[2012-09-25:12:19:25] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.14 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.14.air
[2012-09-25:12:19:25] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-25:12:19:25] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:19:25] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp\setup.msi
[2012-09-25:12:19:25] Rollback complete
[2012-09-25:12:19:25] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:23:15] Application Installer end with exit code 7
[2012-09-25:12:23:15] Subprocess app installer failed (7)
[2012-09-25:12:23:15] Runtime Installer end with exit code 7
[2012-09-25:12:51:06] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:51:06] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:51:06] No installed runtime detected
[2012-09-25:12:51:06] Invoking Application Installer for combined install
[2012-09-25:12:51:06] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:51:06] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:51:06] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:51:06] No installed runtime detected
[2012-09-25:12:51:07] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.14.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla11.tmp
[2012-09-25:12:51:21] Application signature verified
[2012-09-25:12:51:21] Unpackaging/validation complete
[2012-09-25:12:51:29] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla12.tmp
[2012-09-25:12:51:42] Native installation package creation succeeded
[2012-09-25:12:51:42] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.14 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.14.air
[2012-09-25:12:51:42] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-25:12:51:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:51:42] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp\setup.msi
[2012-09-25:12:51:42] Rollback complete
[2012-09-25:12:51:42] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:57:23] Application Installer end with exit code 7
[2012-09-25:12:57:23] Subprocess app installer failed (7)
[2012-09-25:12:57:24] Runtime Installer end with exit code 7
[2012-10-18:12:29:31] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2012-10-18:12:29:31] Commandline is:
[2012-10-18:12:29:31] No installed runtime detected
[2012-10-18:12:29:36] Starting runtime install. Installing runtime version 3.0.0.4080
[2012-10-18:12:29:36] Installing msi at c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2012-10-18:12:29:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:29:36] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi
[2012-10-18:12:29:36] Rollback complete
[2012-10-18:12:29:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:29:55] Runtime Installer end with exit code 7
[2012-10-18:12:53:02] Runtime Installer begin with version 2.7.1.19610 on Windows XP x86
[2012-10-18:12:53:02] Commandline is:
[2012-10-18:12:53:03] No installed runtime detected
[2012-10-18:12:53:06] Starting runtime install. Installing runtime version 2.7.1.19610
[2012-10-18:12:53:06] Installing msi at c:\docume~1\admini~1\locals~1\temp\air5.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2012-10-18:12:53:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:53:06] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air5.tmp\setup.msi
[2012-10-18:12:53:06] Rollback complete
[2012-10-18:12:53:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:53:12] Runtime Installer end with exit code 7