Hello everyone!
I know questions similar to this have been asked many times before, but I did not manage to find the solution to my problem after a few hours of reading and trying the various 'solutions' around the net and this forum. I apologise if I missed it.
I cannot seem to install Adobe AIR. I run a freshly downloaded installation executable, but it hangs at "Installing..." and 0% progress for a very, very, very long time, if I let it. This last try has been going for 45 minutes as I write. The only way to get out of the installer is through Task Manager and killing the service, as hitting 'Cancel' just makes the installer attempt to cancel endlessly.
I tried installing it in safe mode but there it gives an error saying I may not have administrative permissions (which I do have);
I created a new user account;
I "run as Administrator" and am using an account with administrative rights;
I tried it through the command line with putting the file in c:\ and running "AdobeAIRInstaller.exe -silent" without quotes from c:\;
I have shut off all my antivirus software;
I tried downloading it with a different browser;
I tried using the MicrosoftFixit.ProgramInstallUninstall, and took Adobe AIR off the list;
I tried uninstalling all Adobe products and then reinstalling them, with Adobe AIR last
... and some more things, but none of this has helped. Here's what the installation log generates when it hangs:
[2012-12-25:01:16:36] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
[2012-12-25:01:16:36] Commandline is:
[2012-12-25:01:16:36] No installed runtime detected
[2012-12-25:01:16:40] Relaunching with elevation
[2012-12-25:01:16:40] Launching subprocess with commandline c:\users\terri\appdata\local\temp\air7b85.tmp\adobe air installer.exe -ei
[2012-12-25:01:16:40] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
[2012-12-25:01:16:40] Commandline is: -stdio \\.\pipe\AIR_7668_0 -ei
[2012-12-25:01:16:40] No installed runtime detected
I would much appreciate any help or advice anyone can give me regarding this! This is starting to drive me nuts.
Thank you.
( also, this is my first post, so please forgive if I've done anything wrong or not according to etiquette! )