We have a customer who cannot install the most recent update of our app. I got her to send me the log file, and I have placed it below in its entirety. Here appear to be the most interesting lines:
[2011-02-19:09:50:15] Installed app (com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1) located at c:\program files\ynab 3\ynab 3\ynab 3.exe
[2011-02-19:09:50:16] Unpackaging file:///C:/Users/Susan/AppData/Roaming/com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B 78705C7A54E2FCDDE07D.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Susan\AppData\Local\Temp\flaA93A.tmp
[2011-02-19:09:50:22] Application signature verified
[2011-02-19:09:50:22] Unpackaging/validation complete
[2011-02-19:09:50:22] Converting unpackaged application to a native installation package in C:\Users\Susan\AppData\Local\Temp\flaC1E4.tmp
[2011-02-19:09:50:35] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #110" errorID=0]
We haven't seen the Windows Error #110 in an AIR log before. Do you have any idea what this could be?
Many thanks,
Taylor Brown
Lead Software Architect
YouNeedABudget.com
Full log:
[2010-12-30:17:07:42] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:07:42] Commandline is:
[2010-12-30:17:07:42] Installed runtime (1.5.3.9130) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:08:09] Relaunching with elevation
[2010-12-30:17:08:09] Launching subprocess with commandline c:\users\susan\appdata\local\temp\air1382.tmp\adobe air installer.exe -ei
[2010-12-30:17:08:13] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:08:13] Commandline is: -stdio \\.\pipe\AIR_3916_0 -ei
[2010-12-30:17:08:13] Installed runtime (1.5.3.9130) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:08:13] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 2.5.1.17730
[2010-12-30:17:08:13] Installing msi at c:\users\susan\appdata\local\temp\air1382.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-30:17:08:19] Runtime Installer end with exit code 0
[2010-12-30:17:08:20] Elevated install completed
[2010-12-30:17:08:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2010-12-30:17:08:33] Runtime Installer end with exit code 0
[2010-12-30:17:08:33] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:08:33] Commandline is: -installupdatecheck
[2010-12-30:17:08:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:08:34] Performing pingback request
[2010-12-30:17:08:35] Pingback request completed with HTTP status 200
[2010-12-30:17:08:35] Starting runtime background update check
[2010-12-30:17:08:35] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2010-12-30:17:08:35] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Susan\AppData\Roaming\Adobe\AIR\Updater\Background
[2010-12-30:17:08:35] Runtime update not available
[2010-12-30:17:08:35] Unpackaging cancelled
[2010-12-30:17:08:35] Runtime Installer end with exit code 0
[2010-12-30:17:09:26] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:09:26] Commandline is: C:\Users\Susan\AppData\Local\Temp\YNAB3_Live_3.2.4.2762.air
[2010-12-30:17:09:26] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:09:28] Unpackaging file:///C:/Users/Susan/AppData/Local/Temp/YNAB3_Live_3.2.4.2762.air to C:\Users\Susan\AppData\Local\Temp\flaC5A7.tmp
[2010-12-30:17:09:38] Application signature verified
[2010-12-30:17:09:38] Unpackaging/validation complete
[2010-12-30:17:09:38] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2010-12-30:17:10:03] Converting unpackaged application to a native installation package in C:\Users\Susan\AppData\Local\Temp\fla5025.tmp
[2010-12-30:17:10:09] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]
[2010-12-30:17:19:53] Application Installer end with exit code 7
[2010-12-30:17:23:10] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:23:10] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.47268867772072554 onApplicationVersion
[2010-12-30:17:23:10] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:23:10] Application Installer end with exit code 0
[2010-12-30:17:23:18] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:23:18] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://download.youneedabudget.com/ynab3/live/YNAB3_Live_3.2.4.2762.air
[2010-12-30:17:23:18] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:23:19] Begin air file download from http://download.youneedabudget.com/ynab3/live/YNAB3_Live_3.2.4.2762.air
[2010-12-30:17:23:19] Download destination is C:\Users\Susan\AppData\Local\Temp\fla5D29.tmp
[2010-12-30:17:23:19] Received download status 200
[2010-12-30:17:23:19] Response URL is http://download.youneedabudget.com/ynab3/live/YNAB3_Live_3.2.4.2762.air
[2010-12-30:17:23:25] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:23:25] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.2547670039348304 onApplicationVersion
[2010-12-30:17:23:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:23:26] Application Installer end with exit code 0
[2010-12-30:17:23:33] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:23:33] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.5075733945704997 onApplicationVersion
[2010-12-30:17:23:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:23:33] Application Installer end with exit code 0
[2010-12-30:17:23:40] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:23:40] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.08643788425251842 onApplicationVersion
[2010-12-30:17:23:40] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:23:40] Application Installer end with exit code 0
[2010-12-30:17:23:48] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:23:48] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.5225711343809962 onApplicationVersion
[2010-12-30:17:23:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:23:48] Application Installer end with exit code 0
[2010-12-30:17:23:55] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:23:55] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.6021535499021411 onApplicationVersion
[2010-12-30:17:23:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:23:55] Application Installer end with exit code 0
[2010-12-30:17:24:01] Download success
[2010-12-30:17:24:03] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.4501545731909573 onApplicationVersion
[2010-12-30:17:24:03] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:03] Application Installer end with exit code 0
[2010-12-30:17:24:10] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:10] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.633610537275672 onApplicationVersion
[2010-12-30:17:24:10] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:10] Application Installer end with exit code 0
[2010-12-30:17:24:18] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:18] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.39445688063278794 onApplicationVersion
[2010-12-30:17:24:18] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:18] Application Installer end with exit code 0
[2010-12-30:17:24:25] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:25] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.22717036260291934 onApplicationVersion
[2010-12-30:17:24:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:25] Application Installer end with exit code 0
[2010-12-30:17:24:33] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:33] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.4577568443492055 onApplicationVersion
[2010-12-30:17:24:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:33] Application Installer end with exit code 0
[2010-12-30:17:24:40] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:40] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.32976130675524473 onApplicationVersion
[2010-12-30:17:24:40] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:40] Application Installer end with exit code 0
[2010-12-30:17:24:48] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:48] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.9596925880759954 onApplicationVersion
[2010-12-30:17:24:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:48] Application Installer end with exit code 0
[2010-12-30:17:24:55] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:24:55] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.9253586516715586 onApplicationVersion
[2010-12-30:17:24:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:24:55] Application Installer end with exit code 0
[2010-12-30:17:25:03] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.14352439949288964 onApplicationVersion
[2010-12-30:17:25:03] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:03] Application Installer end with exit code 0
[2010-12-30:17:25:10] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:10] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.33132094610482454 onApplicationVersion
[2010-12-30:17:25:10] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:10] Application Installer end with exit code 0
[2010-12-30:17:25:18] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:18] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.010682817548513412 onApplicationVersion
[2010-12-30:17:25:18] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:18] Application Installer end with exit code 0
[2010-12-30:17:25:25] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:25] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.4795788382180035 onApplicationVersion
[2010-12-30:17:25:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:25] Application Installer end with exit code 0
[2010-12-30:17:25:33] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:33] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.4732010839506984 onApplicationVersion
[2010-12-30:17:25:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:33] Application Installer end with exit code 0
[2010-12-30:17:25:33] Unpackaging file:///C:/Users/Susan/AppData/Local/Temp/fla5D29.tmp to C:\Users\Susan\AppData\Local\Temp\fla69B4.tmp
[2010-12-30:17:25:37] Application signature verified
[2010-12-30:17:25:37] Unpackaging/validation complete
[2010-12-30:17:25:37] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2010-12-30:17:25:40] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:40] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.5921759684570134 onApplicationVersion
[2010-12-30:17:25:40] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:40] Application Installer end with exit code 0
[2010-12-30:17:25:44] Converting unpackaged application to a native installation package in C:\Users\Susan\AppData\Local\Temp\fla9549.tmp
[2010-12-30:17:25:48] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:48] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.8158814939670265 onApplicationVersion
[2010-12-30:17:25:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:48] Application Installer end with exit code 0
[2010-12-30:17:25:51] Native installation package creation succeeded
[2010-12-30:17:25:51] Starting app installation to C:\Program Files\YNAB 3. Installing app com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 version 3.2.4.2762 using the source file at file:///C:/Users/Susan/AppData/Local/Temp/fla5D29.tmp
[2010-12-30:17:25:51] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2010-12-30:17:25:51] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3" -desktopShortcut -programMenu file:///C:/Users/Susan/AppData/Local/Temp/fla5D29.tmp
[2010-12-30:17:25:51] Relaunching with elevation
[2010-12-30:17:25:55] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:55] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.15946659306064248 onApplicationVersion
[2010-12-30:17:25:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:56] Application Installer end with exit code 0
[2010-12-30:17:25:58] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:25:58] Commandline is: -stdio \\.\pipe\AIR_5008_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3" -desktopShortcut -programMenu file:///C:/Users/Susan/AppData/Local/Temp/fla5D29.tmp
[2010-12-30:17:25:58] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:25:58] Unpackaging file:///C:/Users/Susan/AppData/Local/Temp/fla5D29.tmp to C:\Users\Susan\AppData\Local\Temp\flaCD3F.tmp
[2010-12-30:17:26:02] Application signature verified
[2010-12-30:17:26:02] Unpackaging/validation complete
[2010-12-30:17:26:02] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2010-12-30:17:26:02] Converting unpackaged application to a native installation package in C:\Users\Susan\AppData\Local\Temp\flaDB2B.tmp
[2010-12-30:17:26:03] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:26:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.6112353759817779 onApplicationVersion
[2010-12-30:17:26:03] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:26:03] Application Installer end with exit code 0
[2010-12-30:17:26:09] Native installation package creation succeeded
[2010-12-30:17:26:09] Starting silent app installation to C:\Program Files\YNAB 3. Installing app com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 version 3.2.4.2762 using the source file at file:///C:/Users/Susan/AppData/Local/Temp/fla5D29.tmp
[2010-12-30:17:26:09] Installing msi at C:\Users\Susan\AppData\Local\Temp\flaDB2B.tmp\setup.msi with guid {E63E88D0-79F4-886B-BC2E-87F2887FB55D}
[2010-12-30:17:26:10] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:26:10] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.018968593794852495 onApplicationVersion
[2010-12-30:17:26:10] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:26:10] Application Installer end with exit code 0
[2010-12-30:17:26:22] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:26:22] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.41842216346412897 onApplicationVersion
[2010-12-30:17:26:22] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:26:23] Application Installer end with exit code 0
[2010-12-30:17:26:25] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:26:25] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.8212943999096751 onApplicationVersion
[2010-12-30:17:26:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:26:25] Application Installer end with exit code 0
[2010-12-30:17:26:33] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:26:33] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.8264866801910102 onApplicationVersion
[2010-12-30:17:26:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:26:33] Application Installer end with exit code 0
[2010-12-30:17:26:39] Application Installer end with exit code 0
[2010-12-30:17:26:39] Elevated install completed
[2010-12-30:17:26:40] Launching subprocess with commandline C:\Program Files\YNAB 3\YNAB 3\YNAB 3.exe
[2010-12-30:17:26:41] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-30:17:26:41] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.youneedabudget.YNAB3.Live 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 adobe.com:air0.2375525515526533 onApplicationVersion
[2010-12-30:17:26:41] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-30:17:26:41] Application Installer end with exit code 0
[2010-12-30:17:26:54] Application Installer end with exit code 0
[2011-01-07:13:22:44] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-07:13:22:45] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-01-07:13:22:45] Commandline is: -updatecheck
[2011-01-07:13:22:45] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-07:13:22:46] Performing pingback request
[2011-01-07:13:22:46] Starting runtime background update check
[2011-01-07:13:22:46] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-01-07:13:22:46] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Susan\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-01-07:13:22:47] Runtime update not available
[2011-01-07:13:22:47] Unpackaging cancelled
[2011-01-07:13:22:47] Runtime Installer end with exit code 0
[2011-01-18:15:42:15] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-18:15:42:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-01-18:15:42:16] Commandline is: -updatecheck
[2011-01-18:15:42:16] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-18:15:42:16] Performing pingback request
[2011-01-18:15:42:16] Starting runtime background update check
[2011-01-18:15:42:16] Clearing unused background update directory
[2011-01-18:15:42:16] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-01-18:15:42:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Susan\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-01-18:15:42:17] Runtime update not available
[2011-01-18:15:42:17] Unpackaging cancelled
[2011-01-18:15:42:17] Runtime Installer end with exit code 0
[2011-01-28:12:09:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-28:12:09:52] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-01-28:12:09:52] Commandline is: -updatecheck
[2011-01-28:12:09:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-28:12:09:53] Performing pingback request
[2011-01-28:12:09:53] Starting runtime background update check
[2011-01-28:12:09:53] Clearing unused background update directory
[2011-01-28:12:09:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-01-28:12:09:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Susan\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-01-28:12:09:54] Runtime update not available
[2011-01-28:12:09:54] Unpackaging cancelled
[2011-01-28:12:09:54] Runtime Installer end with exit code 0
[2011-02-12:11:19:08] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-12:11:19:08] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-02-12:11:19:08] Commandline is: -updatecheck
[2011-02-12:11:19:08] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-12:11:19:09] Performing pingback request
[2011-02-12:11:19:09] Starting runtime background update check
[2011-02-12:11:19:09] Clearing unused background update directory
[2011-02-12:11:19:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-02-12:11:19:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Susan\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-02-12:11:19:11] Runtime update not available
[2011-02-12:11:19:11] Unpackaging cancelled
[2011-02-12:11:19:11] Runtime Installer end with exit code 0
[2011-02-12:11:20:41] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-02-12:11:20:41] Commandline is: -update "c:\program files\ynab 3\ynab 3\ynab 3.exe" "C:\Users\Susan\AppData\Roaming\com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7 A54E2FCDDE07D.1\Local Store\#ApplicationUpdater\update.air" 3.5.0.3037
[2011-02-12:11:20:41] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-12:11:20:41] Installed app (com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1) located at c:\program files\ynab 3\ynab 3\ynab 3.exe
[2011-02-12:11:20:42] Unpackaging file:///C:/Users/Susan/AppData/Roaming/com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B 78705C7A54E2FCDDE07D.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Susan\AppData\Local\Temp\fla2D14.tmp
[2011-02-12:11:20:47] Application signature verified
[2011-02-12:11:20:47] Unpackaging/validation complete
[2011-02-12:11:20:47] Converting unpackaged application to a native installation package in C:\Users\Susan\AppData\Local\Temp\fla405F.tmp
[2011-02-12:11:20:56] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #110" errorID=0]
[2011-02-12:11:21:19] Launching subprocess with commandline c:\program files\ynab 3\ynab 3\ynab 3.exe
[2011-02-12:11:21:30] Application Installer end with exit code 7
[2011-02-19:09:50:15] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-02-19:09:50:15] Commandline is: -update "c:\program files\ynab 3\ynab 3\ynab 3.exe" "C:\Users\Susan\AppData\Roaming\com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7 A54E2FCDDE07D.1\Local Store\#ApplicationUpdater\update.air" 3.5.0.3037
[2011-02-19:09:50:15] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-19:09:50:15] Installed app (com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1) located at c:\program files\ynab 3\ynab 3\ynab 3.exe
[2011-02-19:09:50:16] Unpackaging file:///C:/Users/Susan/AppData/Roaming/com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B 78705C7A54E2FCDDE07D.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Susan\AppData\Local\Temp\flaA93A.tmp
[2011-02-19:09:50:22] Application signature verified
[2011-02-19:09:50:22] Unpackaging/validation complete
[2011-02-19:09:50:22] Converting unpackaged application to a native installation package in C:\Users\Susan\AppData\Local\Temp\flaC1E4.tmp
[2011-02-19:09:50:35] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #110" errorID=0]
[2011-02-19:09:51:43] Launching subprocess with commandline c:\program files\ynab 3\ynab 3\ynab 3.exe
[2011-02-19:09:52:16] Application Installer end with exit code 7
[2011-02-27:20:47:42] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-27:20:47:42] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-02-27:20:47:42] Commandline is: -updatecheck
[2011-02-27:20:47:42] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-27:20:47:44] Performing pingback request
[2011-02-27:20:47:44] Starting runtime background update check
[2011-02-27:20:47:44] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-02-27:20:47:44] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Susan\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-02-27:20:47:44] Runtime update not available
[2011-02-27:20:47:44] Unpackaging cancelled
[2011-02-27:20:47:44] Runtime Installer end with exit code 0
[2011-02-28:07:32:48] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-02-28:07:32:48] Commandline is: -update "c:\program files\ynab 3\ynab 3\ynab 3.exe" "C:\Users\Susan\AppData\Roaming\com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7 A54E2FCDDE07D.1\Local Store\#ApplicationUpdater\update.air" 3.5.0.3037
[2011-02-28:07:32:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-28:07:32:48] Installed app (com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1) located at c:\program files\ynab 3\ynab 3\ynab 3.exe
[2011-02-28:07:32:49] Unpackaging file:///C:/Users/Susan/AppData/Roaming/com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B 78705C7A54E2FCDDE07D.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Susan\AppData\Local\Temp\flaB4B0.tmp
[2011-02-28:07:32:55] Application signature verified
[2011-02-28:07:32:55] Unpackaging/validation complete
[2011-02-28:07:32:55] Converting unpackaged application to a native installation package in C:\Users\Susan\AppData\Local\Temp\flaCA3C.tmp
[2011-02-28:07:33:03] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #110" errorID=0]
[2011-02-28:15:42:07] Launching subprocess with commandline c:\program files\ynab 3\ynab 3\ynab 3.exe
[2011-02-28:15:42:35] Application Installer end with exit code 7
[2011-03-02:14:51:01] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-02:14:51:01] Commandline is: -arp:uninstall
[2011-03-02:14:51:01] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-02:14:51:10] Relaunching with elevation
[2011-03-02:14:51:10] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-03-02:14:51:10] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-02:14:51:10] Commandline is: -stdio \\.\pipe\AIR_5772_0 -eu
[2011-03-02:14:51:10] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-02:14:51:10] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-03-02:14:51:11] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-03-02:14:51:13] Runtime Installer end with exit code 0
[2011-03-02:14:51:13] Elevated install completed
[2011-03-02:14:51:13] Runtime Installer end with exit code 0
[2011-03-02:17:37:54] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-02:17:37:54] Commandline is:
[2011-03-02:17:37:54] No installed runtime detected
[2011-03-02:17:38:05] Relaunching with elevation
[2011-03-02:17:38:05] Launching subprocess with commandline c:\users\susan\appdata\local\temp\airae16.tmp\adobe air installer.exe -ei
[2011-03-02:17:38:11] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-02:17:38:11] Commandline is: -stdio \\.\pipe\AIR_2948_0 -ei
[2011-03-02:17:38:11] No installed runtime detected
[2011-03-02:17:38:11] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-03-02:17:38:11] Installing msi at c:\users\susan\appdata\local\temp\airae16.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-03-02:17:38:15] Runtime Installer end with exit code 0
[2011-03-02:17:38:15] Elevated install completed
[2011-03-02:17:38:19] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-03-02:17:38:19] Runtime Installer end with exit code 0
[2011-03-02:17:38:19] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-02:17:38:19] Commandline is: -installupdatecheck
[2011-03-02:17:38:19] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-02:17:38:21] Performing pingback request
[2011-03-02:17:38:21] Pingback request completed with HTTP status 200
[2011-03-02:17:38:21] Starting runtime background update check
[2011-03-02:17:38:21] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-03-02:17:38:21] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Susan\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-03-02:17:38:21] Runtime update not available
[2011-03-02:17:38:21] Unpackaging cancelled
[2011-03-02:17:38:21] Runtime Installer end with exit code 0