An external agency created a flash-application which should be installed to my computer with Adobe Air. By clicking the .Air-file the installation process of Adobe Air started but the installation of the flash-application failed. At least I uninstalled the flash-application by using the windows control panel but uninstalling Adobe Air by the control panel is impossible.
How to get Adobe Air fixed to install the urgently needed flash-application?
See my log-file below.
Thanks in advance for your assistance!
[2013-05-24:05:46:23] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:46:23] Commandline is:
[2013-05-24:05:46:23] No installed runtime detected
[2013-05-24:05:46:28] Relaunching with elevation
[2013-05-24:05:46:28] Launching subprocess with commandline c:\users\rh2708\appdata\local\temp\airbcf8.tmp\adobe air installer.exe -ei
[2013-05-24:05:46:39] Elevated install completed
[2013-05-24:05:47:02] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-05-24:05:47:02] Runtime Installer end with exit code 0
[2013-05-24:05:47:02] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:47:02] Commandline is: -installupdatecheck
[2013-05-24:05:47:02] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:47:03] Performing pingback request
[2013-05-24:05:47:04] Pingback request completed with HTTP status 200
[2013-05-24:05:47:04] Starting runtime background update check
[2013-05-24:05:47:04] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update
[2013-05-24:05:47:04] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\RH2708\AppData\Roaming\Adobe\AIR\Updater\Background
[2013-05-24:05:47:04] Runtime update not available
[2013-05-24:05:47:04] Unpackaging cancelled
[2013-05-24:05:47:04] Runtime Installer end with exit code 0
[2013-05-24:05:47:04] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:47:04] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.1491850600577891 onApplicationVersion
[2013-05-24:05:47:04] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:47:04] Application Installer end with exit code 0
[2013-05-24:05:47:16] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:47:16] Commandline is: "I:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Datensicherung\quiz Relaunch 22.5.13\Bundesratespiel.air"
[2013-05-24:05:47:16] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:47:17] Unpackaging file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air to C:\Users\RH2708\AppData\Local\Temp\flaAE38.tmp
[2013-05-24:05:47:19] Application signature verified
[2013-05-24:05:47:19] Unpackaging/validation complete
[2013-05-24:05:47:19] No app located for appID 'Bundesratespiel' and pubID ''
[2013-05-24:05:47:28] Converting unpackaged application to a native installation package in C:\Users\RH2708\AppData\Local\Temp\flaDA48.tmp
[2013-05-24:05:47:29] Native installation package creation succeeded
[2013-05-24:05:47:29] Starting app installation to C:\Program Files\Bundesratespiel. Installing app Bundesratespiel version 1.0 using the source file at file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:05:47:29] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2013-05-24:05:47:29] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\Bundesratespiel" -desktopShortcut -programMenu file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:05:47:29] Relaunching with elevation
[2013-05-24:05:47:45] Elevated install completed
[2013-05-24:05:47:46] Launching subprocess with commandline C:\Program Files\Bundesratespiel\Bundesratespiel\Bundesratespiel.exe
[2013-05-24:05:47:47] Application Installer end with exit code 0
[2013-05-24:05:55:07] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:07] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.31692987820133567 onApplicationVersion
[2013-05-24:05:55:07] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:08] Application Installer end with exit code 0
[2013-05-24:05:55:17] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:17] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.9486814816482365 onApplicationVersion
[2013-05-24:05:55:17] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:18] Application Installer end with exit code 0
[2013-05-24:05:55:27] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:27] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.6162592875771224 onApplicationVersion
[2013-05-24:05:55:27] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:28] Application Installer end with exit code 0
[2013-05-24:05:55:37] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:38] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.502127765212208 onApplicationVersion
[2013-05-24:05:55:38] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:38] Application Installer end with exit code 0
[2013-05-24:05:55:48] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:48] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.19598314817994833 onApplicationVersion
[2013-05-24:05:55:48] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:48] Application Installer end with exit code 0
[2013-05-24:05:55:58] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:58] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.6727802748791873 onApplicationVersion
[2013-05-24:05:55:58] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:58] Application Installer end with exit code 0
[2013-05-24:05:56:16] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:16] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.06809419812634587 onApplicationVersion
[2013-05-24:05:56:16] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:16] Application Installer end with exit code 0
[2013-05-24:05:56:27] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:27] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.7936959220096469 onApplicationVersion
[2013-05-24:05:56:27] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:27] Application Installer end with exit code 0
[2013-05-24:05:56:36] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:36] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.4281964162364602 onApplicationVersion
[2013-05-24:05:56:36] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:37] Application Installer end with exit code 0
[2013-05-24:05:56:51] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:51] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.8485408276319504 onApplicationVersion
[2013-05-24:05:56:51] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:51] Application Installer end with exit code 0
[2013-05-24:05:57:01] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:57:01] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.8805129597894847 onApplicationVersion
[2013-05-24:05:57:01] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:57:01] Application Installer end with exit code 0
[2013-05-24:05:57:11] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:57:11] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.7853958480991423 onApplicationVersion
[2013-05-24:05:57:11] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:57:11] Application Installer end with exit code 0
[2013-05-24:06:00:10] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:06:00:10] Commandline is: "I:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Datensicherung\quiz Relaunch 22.5.13\Bundesratespiel.air"
[2013-05-24:06:00:10] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:06:00:11] Unpackaging file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air to C:\Users\RH2708\AppData\Local\Temp\fla7F3D.tmp
[2013-05-24:06:00:12] Application signature verified
[2013-05-24:06:00:12] Unpackaging/validation complete
[2013-05-24:06:00:12] No app located for appID 'Bundesratespiel' and pubID ''
[2013-05-24:06:00:16] Converting unpackaged application to a native installation package in C:\Users\RH2708\AppData\Local\Temp\fla92ED.tmp
[2013-05-24:06:00:17] Native installation package creation succeeded
[2013-05-24:06:00:17] Starting app installation to C:\Program Files\Bundesratespiel. Installing app Bundesratespiel version 1.0 using the source file at file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:06:00:17] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2013-05-24:06:00:17] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\Bundesratespiel" -desktopShortcut -programMenu file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:06:00:17] Relaunching with elevation
[2013-05-24:06:01:59] Elevated install completed
[2013-05-24:06:01:59] Launching subprocess with commandline C:\Program Files\Bundesratespiel\Bundesratespiel\Bundesratespiel.exe
[2013-05-24:06:02:00] Application Installer end with exit code 0
[2013-05-27:20:34:10] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:34:10] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:34:10] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:34:11] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:34:33] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:34:33] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:34:33] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:34:33] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:35:02] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:35:02] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:35:02] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:35:02] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:35:19] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:35:19] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:35:19] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:35:19] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:35:55] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:35:55] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:35:55] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:35:55] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:36:04] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:36:04] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:36:04] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:36:04] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:36:20] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:36:20] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:36:20] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:36:20] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:46:23] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:46:23] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:46:23] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:46:23] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:50:15] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:50:15] Commandline is:
[2013-05-27:20:50:15] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:50:15] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:50:20] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:50:20] Commandline is:
[2013-05-27:20:50:20] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:50:20] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:21:02:08] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:02:08] Commandline is:
[2013-05-27:21:02:08] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:02:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-05-27:21:02:14] Runtime Installer end with exit code 0
[2013-05-27:21:02:14] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:02:14] Commandline is: -installupdatecheck
[2013-05-27:21:02:14] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:02:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
[2013-05-27:21:03:05] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:03:05] Commandline is: "D:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Bundesratespiel.air"
[2013-05-27:21:03:05] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:03:05] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:21:03:14] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:03:14] Commandline is: "D:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Bundesratespiel.air"
[2013-05-27:21:03:14] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:03:14] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]