Hi, we recently changed our app to a native installer for both Windows and OS X.
It seemed that when we distributed a .air file the install process would upgrade the installed version of the AIR runtime (if necessary) before installing our application.
Now it seems that if AIR is installed with an old version (say 2.5) and the native installer app is installed (requiring AIR 3.0) an error message appears that says "Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author".
My question is how can we have our native installer bring the user's version of the AIR runtime to the minimum required (3.0) or the latest version (3.6)?
The error message displayed to the user does not provide meaningful info.
Thank you so much for your help with this!
