Hi,
I tried to install an update for adobe air 11 yesterday, at the end of the process I got the message "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
After I click close, Windows Program Compatability Assistant opens saying "This program might not have installed correctly" and offers to "Reinstall using recommended settings".
When I click on "Reinstall using recommended settings", the same message comes up about the error and contact the administrator.
I use Google chrome and FileHippo update checker, I have also uninstalled the version of adobe air that was on my computer in the hope I could install the current version but unfortunately the error message is all I get.
If you need any further information I will be happy to help, although I have forgotten how to do a screenshot.
Regards,
Helen Smith.