I've been trying to install Salesforce Chatter on a users computer and keep receiving the error, "Sorry an error occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
I've tried to uninstall everything adobe, reboot, reinstall air and try again with the same results. I've tried putting the install file on a thumb drive and installing it from that with no luck. Any help, here is the install file;
[2014-02-25:09:55:25] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:09:55:25] Commandline is: -playerVersion=12,0,0,70 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air
[2014-02-25:09:55:25] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-02-25:09:55:26] Begin air file download from http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air
[2014-02-25:09:55:26] Download destination is C:\Users\Administrator\AppData\Local\Temp\fla224E.tmp
[2014-02-25:09:55:26] Received download status 200
[2014-02-25:09:55:26] Response URL is http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air
[2014-02-25:09:55:28] Download success
[2014-02-25:09:55:29] Unpackaging file:///C:/Users/Administrator/AppData/Local/Temp/fla224E.tmp to C:\Users\Administrator\AppData\Local\Temp\fla2ECD.tmp
[2014-02-25:09:55:31] Migration signature validation failed
[2014-02-25:09:55:31] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
[2014-02-25:09:59:16] Application Installer end with exit code 7
[2014-02-25:10:02:31] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:02:31] Commandline is: -arp:uninstall
[2014-02-25:10:02:31] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-02-25:10:02:36] Relaunching with elevation
[2014-02-25:10:02:36] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2014-02-25:10:02:36] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:02:36] Commandline is: -stdio \\.\pipe\AIR_5936_0 -eu
[2014-02-25:10:02:36] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-02-25:10:02:36] Starting runtime uninstall. Uninstalling runtime version 4.0.0.1390
[2014-02-25:10:02:36] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi
[2014-02-25:10:02:38] Uninstalling product with GUID {B92C2C6C-F70E-497B-88A7-1FEF9888272B}
[2014-02-25:10:02:39] Runtime Installer end with exit code 0
[2014-02-25:10:02:39] Elevated install completed
[2014-02-25:10:02:39] Runtime Installer end with exit code 0
[2014-02-25:10:10:38] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:10:38] Commandline is:
[2014-02-25:10:10:38] No installed runtime detected
[2014-02-25:10:10:41] Relaunching with elevation
[2014-02-25:10:10:41] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air1228.tmp\adobe air installer.exe -ei
[2014-02-25:10:10:41] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:10:41] Commandline is: -stdio \\.\pipe\AIR_4268_0 -ei
[2014-02-25:10:10:41] No installed runtime detected
[2014-02-25:10:10:41] Starting silent runtime install. Installing runtime version 4.0.0.1390
[2014-02-25:10:10:41] Installing msi at c:\users\admini~1\appdata\local\temp\air1228.tmp\setup.msi with guid {B92C2C6C-F70E-497B-88A7-1FEF9888272B}
[2014-02-25:10:10:44] Runtime Installer end with exit code 0
[2014-02-25:10:10:44] Elevated install completed
[2014-02-25:10:11:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2014-02-25:10:11:02] Runtime Installer end with exit code 0
[2014-02-25:10:11:02] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:11:02] Commandline is: -installupdatecheck
[2014-02-25:10:11:02] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-02-25:10:11:03] Performing pingback request
[2014-02-25:10:11:03] Pingback request completed with HTTP status 200
[2014-02-25:10:11:03] Starting runtime background update check
[2014-02-25:10:11:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/4.0.0.1390/update
[2014-02-25:10:11:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/4.0.0.1390/update to C:\Users\Administrator\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-02-25:10:11:04] Runtime update not available
[2014-02-25:10:11:04] Unpackaging cancelled
[2014-02-25:10:11:04] Runtime Installer end with exit code 0
[2014-02-25:10:11:16] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:11:16] Commandline is: F:\desktop_air25.air
[2014-02-25:10:11:16] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-02-25:10:11:16] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\flaB615.tmp
[2014-02-25:10:11:17] Migration signature validation failed
[2014-02-25:10:11:17] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
[2014-02-25:10:11:30] Application Installer end with exit code 7
[2014-02-25:10:14:52] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:14:52] Commandline is: F:\desktop_air25.air
[2014-02-25:10:14:52] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-02-25:10:14:53] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\fla3A8.tmp
[2014-02-25:10:14:54] Migration signature validation failed
[2014-02-25:10:14:54] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
[2014-02-25:10:14:57] Application Installer end with exit code 7
[2014-02-25:10:24:42] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
[2014-02-25:10:24:42] Commandline is: F:\desktop_air25.air
[2014-02-25:10:24:42] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-02-25:10:24:43] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\fla3D7.tmp
[2014-02-25:10:24:43] Migration signature validation failed
[2014-02-25:10:24:43] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
[2014-02-25:10:24:45] Application Installer end with exit code 7