Hello all, Good day!!
I am trying to install adobe photoshop CS 5.1 but am failing. After being installed for 98% it shows error and says that it could not install all the component such as: PS.And the error log is as fol:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 3 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 -----------
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp021615743" Error 5 Access is denied.(Seq 40)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 40)
----------- Payload: {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 -----------
ERROR: DF012: Unable to locate file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{08EF22BC-43B2-4B4E-BA12-52B18F418F38}\_972_72b49e87cc76 3354f72c28b3a820fbfd"(Seq 309)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 309)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {10355145-8A4C-47F3-994B-B9B81B4DABF5} Adobe Photoshop CS5.1 Core_x64 12.1.0.0 -----------
ERROR: DF012: Unable to locate file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{10355145-8A4C-47F3-994B-B9B81B4DABF5}\_967_72b49e87cc76 3354f72c28b3a820fbfd"(Seq 307)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 307)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
-------------------------------------------------------------------------------------
i installed this sofware once and used nicely. But i had to have a factory setting of my pc and now i m undone. I had also contacted to adobe through live chat and they told me to create a new admin account and log on to that to install. But still I m undone. So anybody any idea?
Regards.