Quantcast
Channel: Adobe Community : Popular Discussions - AIR Installation Issues
Viewing all articles
Browse latest Browse all 53846

Error 1603 can't install AIR 3.2.0.2070 on Vista 32bit

$
0
0

Hi community.

 

I can't install Adobe AIR 3.2.0.2070. I'm getting the error:

 

"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."

 

  1.     I'm the administrator of the computer.
  2.     I'm running Windows Vista Home Premium 32-bit SP2.
  3.     I've tried the right-click-run-as-administrator solution and I'm getting the same error.
  4.     I've read Troubleshoot AIR installation | Windows and none of the solutions worked.
  5.     I'm installing the latest AIR version (I've tried older versions too)

 

 

Here is my install log:

 

 

[2012-06-07:20:30:11] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-06-07:20:30:11] Commandline is:

[2012-06-07:20:30:11] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR

[2012-06-07:20:30:24] Relaunching with elevation

[2012-06-07:20:30:24] Launching subprocess with commandline c:\users\JoseMariaLepew\appdata\local\temp\air67f7.tmp\adobe air installer.exe -ei

[2012-06-07:20:30:25] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-06-07:20:30:25] Commandline is: -stdio \\.\pipe\AIR_4624_0 -ei

[2012-06-07:20:30:25] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR

[2012-06-07:20:30:25] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070

[2012-06-07:20:30:25] Installing msi at c:\users\JoseMariaLepew\appdata\local\temp\air67f7.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-06-07:20:30:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-06-07:20:30:39] Rolling back install of c:\users\JoseMariaLepew\appdata\local\temp\air67f7.tmp\setup.msi

[2012-06-07:20:30:39] Rollback complete

[2012-06-07:20:30:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-06-07:20:30:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-06-07:20:30:39] Runtime Installer end with exit code 7

[2012-06-07:20:30:42] Runtime Installer end with exit code 7

[2012-06-08:09:43:06] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-06-08:09:43:06] Commandline is:

[2012-06-08:09:43:06] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR

[2012-06-08:09:43:26] Relaunching with elevation

[2012-06-08:09:43:26] Launching subprocess with commandline c:\users\JoseMariaLepew\appdata\local\temp\airf7a8.tmp\adobe air installer.exe -ei

[2012-06-08:09:43:29] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-06-08:09:43:29] Commandline is: -stdio \\.\pipe\AIR_3668_0 -ei

[2012-06-08:09:43:29] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR

[2012-06-08:09:43:30] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070

[2012-06-08:09:43:30] Installing msi at c:\users\JoseMariaLepew\appdata\local\temp\airf7a8.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-06-08:09:43:43] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-06-08:09:43:43] Rolling back install of c:\users\JoseMariaLepew\appdata\local\temp\airf7a8.tmp\setup.msi

[2012-06-08:09:43:43] Rollback complete

[2012-06-08:09:43:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-06-08:09:43:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-06-08:09:43:43] Runtime Installer end with exit code 7

[2012-06-08:09:43:50] Runtime Installer end with exit code 7

 

Here is my MSI log:

Error 1402. Could not open key: UNKNOWN\Installer\Products\360D32EFD43992840A8D0036C47EB9A4\SourceList\Media.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

=== Logging stopped: 08/06/2012  09:43:43 ===

 

Error 1402. Could not open key: UNKNOWN\Installer\Products\360D32EFD43992840A8D0036C47EB9A4\SourceList\Media.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

=== Logging stopped: 07/06/2012  20:30:39 ===

 


Sorry for my English, because my native languages are Spanish and Portuguese.

Hope someone can help. Thanks.


Viewing all articles
Browse latest Browse all 53846

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>