I can't uninstall Adobe Air from my control panel or manually from the cmd prompt [AdobeAIRInstaller.exe -uninstall] I get an error box that
says that the Adobe Air Installer has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe AIR Installer.exe
Application Version: 2.7.1.19610
Application Timestamp: 4e3c2b43
Fault Module Name: mlang.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bda21
Exception Code: c0000005
Exception Offset: 0000bbff
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Here is my install log:
[2011-08-02:01:11:23] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86
[2011-08-02:01:11:23] Commandline is: -update "c:\program files (x86)\adobe media player\adobe media player.exe"
[2011-08-02:01:11:23] Installed runtime (1.5.3.9120) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-02:01:11:23] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe media player\adobe media player.exe
[2011-08-02:01:11:26] Relaunching with elevation
[2011-08-02:01:11:26] Launching subprocess with commandline c:\users\ratliff\appdata\local\temp\air2261.tmp\adobe air installer.exe -ei
[2011-08-02:01:11:28] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86
[2011-08-02:01:11:28] Commandline is: -stdio \\.\pipe\AIR_5572_0 -ei
[2011-08-02:01:11:28] Installed runtime (1.5.3.9120) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-02:01:11:28] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.7.0.19480
[2011-08-02:01:11:28] Installing msi at c:\users\ratliff\appdata\local\temp\air2261.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-02:01:11:29] Runtime Installer end with exit code 0
[2011-08-02:01:11:29] Elevated install completed
[2011-08-02:01:11:31] Launching subprocess with commandline c:\program files (x86)\adobe media player\adobe media player.exe
[2011-08-02:01:11:31] Runtime Installer end with exit code 0
[2011-09-06:09:04:13] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-06:09:04:13] Commandline is:
[2011-09-06:09:04:13] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-06:09:04:16] Relaunching with elevation
[2011-09-06:09:04:16] Launching subprocess with commandline c:\users\ratliff\appdata\local\temp\aira35e.tmp\adobe air installer.exe -ei
[2011-09-06:09:04:16] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-06:09:04:16] Commandline is: -stdio \\.\pipe\AIR_3156_0 -ei
[2011-09-06:09:04:16] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-06:09:04:17] Starting silent runtime update. Updating runtime from version 2.7.0.19480 to version 2.7.1.19610
[2011-09-06:09:04:17] Reinstalling c:\users\ratliff\appdata\local\temp\aira35e.tmp\setup.msi
[2011-09-06:09:04:18] Runtime Installer end with exit code 0
[2011-09-06:09:04:18] Elevated install completed
[2011-09-06:09:04:20] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-09-06:09:04:20] Runtime Installer end with exit code 0
[2011-09-06:09:04:20] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-06:09:04:20] Commandline is: -installupdatecheck
[2011-09-06:09:04:20] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-06:09:04:20] Performing pingback request
[2011-09-06:09:04:21] Pingback request completed with HTTP status 200
[2011-09-06:09:04:21] Starting runtime background update check
[2011-09-06:09:04:21] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.7.1.19610/update
[2011-09-06:09:04:21] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.7.1.19610/update to C:\Users\Ratliff\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-09-06:09:04:21] Runtime update not available
[2011-09-06:09:04:21] Unpackaging cancelled
[2011-09-06:09:04:21] Runtime Installer end with exit code 0
I suspect this is causing a few of my other programs to crash as well.
Please Help!
Jamie