I'm running Adobe AIR 2.6 on 64-bit Linux Mint 11 (based on Ubuntu 11.04).

When trying to install AIR apps, I keep running into an Error #1. This is intermittent, but quite frequent. In other words, some .air files install just fine (like Tweetdeck), but most end up with the error and won't install. Here is the output of the Install.log file from one app (specifically the Comcast CallerID app), which worked fine on an older installation of Linux, but doesn't now:

[Adobe AIR Application Installer:978][INFO] Application Installer begin with version 2.6.0.19170 on Linux x86
[Adobe AIR Application Installer:978][INFO] Commandline is:
[Adobe AIR Application Installer:978][INFO] Installed runtime (2.6.0.19170) located at /opt/Adobe AIR
[Adobe AIR Application Installer:978][INFO] Unpackaging file:///home/mike/Applications/ComcastCallerID.air to /tmp/FlashTmp.vzmR55
[Adobe AIR Application Installer:978][INFO] Application signature verified
[Adobe AIR Application Installer:978][INFO] Unpackaging/validation complete
[Adobe AIR Application Installer:978][INFO] No app located for appID 'com.comcast.callerid' and pubID '13A1FA90F0FC9DC009FB0956ADD0F13F8608561B.1'
[Adobe AIR Application Installer:978][INFO] Converting unpackaged application to a native installation package in /tmp/FlashTmp.59Ej7P
[Adobe AIR Application Installer:978][INFO] Native installation package creation succeeded
[Adobe AIR Application Installer:978][INFO] Starting app installation to /opt. Installing app com.comcast.callerid.13A1FA90F0FC9DC009FB0956ADD0F13F8608561B.1 version ComcastCallerID-2.1.7 using the source file at file:///home/mike/Applications/ComcastCallerID.air
[Adobe AIR Application Installer:978][ERR] Error occurred during rpm install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Only root can install the application" errorID=0]
[Adobe AIR Application Installer:978][INFO] Rollback complete
[Adobe AIR Application Installer:978][ERR] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Only root can install the application" errorID=0]
[Adobe AIR Application Installer:978][INFO] Launching subprocess with commandline /opt/Adobe AIR/Versions/1.0/Adobe AIR Application Installer -runtime /opt -silent -logToStdout -url -location /opt -desktopShortcut -programMenu file:///home/mike/Applications/ComcastCallerID.air
[Adobe AIR Application Installer:978][INFO] Relaunching with elevation
[Adobe AIR Application Installer:978][ERR] Elevated install failed: error 1  error: dpkg: error processing /tmp/FlashTmp.n0KHXB/setup.deb (--install):; parsing file '/var/lib/dpkg/tmp.ci/control' near line 2 package 'com.comcast.callerid.13a1fa90f0fc9dc009fb0956add0f13f8608561b.1':; error in Version string 'ComcastCallerID2.1.7': version number does not start with digit;Errors were encountered while processing:; /tmp/FlashTmp.n0KHXB/setup.deb
[Adobe AIR Application Installer:978][ERR] Application Installer end with exit code 7

Any ideas what could be causing this error and how to fix it? Thanks!

Hi

I would like to develop AIR application that will work in KIOSK mode.

I have to use Native methods, so application will be released as Native Installer (.exe file).

Problem begins with updating application.

Imagine I have 20 kiosk running in low privileged rights /security reasons/.

I would like to update my application, so I have new .exe installation file.

But instalation requires admin right on machine with kiosk mode.

So I can't update it automaticly.

Does anyone know how to solve this issue?

Many thanks.

I'm having significant trouble trying to get the Adobe AIR Installer to run on my 11-inch MacBook Air, running OS X Lion 10.7.2. I've tried the standard installation which said it completed properly but did not, and also tried installing from the command line.

The Files.zip file at http://cl.ly/1f0C2k3x1R3f1B1j1q0V are the fitlered log file and the crash logs associated with this issue.

Thanks in advance for any help.

—Chris

My air version is 3.0.0.4080 as noted in below.

It does not work on update to new version, and also on uninstallation.

I have revies so many other posts on various websites.

msiexec /unregister

msiexec /regserver

And also above solution did not work at all.

Please give me a new, fancy solution.

I hope so.

[2011-12-13:04:41:55] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:41:55] Commandline is: -update "c:\program files\misisipi player\misisipi player\misisipi player.exe" "C:\Users\Jaisu\AppData\Roaming\com.nowcom.Misisipi\Local Store\#ApplicationUpdater\update.air" 0.8.15

[2011-12-13:04:41:55] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:41:55] Installed app (com.nowcom.Misisipi) located at c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:41:56] Unpackaging file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air to C:\Users\Jaisu\AppData\Local\Temp\fla8CE3.tmp

[2011-12-13:04:41:58] Application signature verified

[2011-12-13:04:41:58] Unpackaging/validation complete

[2011-12-13:04:41:58] Converting unpackaged application to a native installation package in C:\Users\Jaisu\AppData\Local\Temp\fla958B.tmp

[2011-12-13:04:41:59] Native installation package creation succeeded

[2011-12-13:04:41:59] Starting app update of c:\program files\misisipi player. Updating from com.nowcom.Misisipi version 0.8.4 to com.nowcom.Misisipi version 0.8.15 using the source file at file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air

[2011-12-13:04:41:59] Installing msi at C:\Users\Jaisu\AppData\Local\Temp\fla958B.tmp\setup.msi with guid {398D973F-F476-B850-BE9B-CEF9B975C11D}

[2011-12-13:04:42:04] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:04] Rolling back install of C:\Users\Jaisu\AppData\Local\Temp\fla958B.tmp\setup.msi

[2011-12-13:04:42:04] Rollback complete

[2011-12-13:04:42:04] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:04] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "c:\program files\misisipi player\misisipi player\misisipi player.exe" file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air 0.8.15

[2011-12-13:04:42:04] Relaunching with elevation

[2011-12-13:04:42:08] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:42:08] Commandline is: -stdio \\.\pipe\AIR_4816_0 -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "c:\program files\misisipi player\misisipi player\misisipi player.exe" file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air 0.8.15

[2011-12-13:04:42:08] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:42:08] Installed app (com.nowcom.Misisipi) located at c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:42:08] Unpackaging file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air to C:\Users\Jaisu\AppData\Local\Temp\flaBEBC.tmp

[2011-12-13:04:42:09] Application signature verified

[2011-12-13:04:42:09] Unpackaging/validation complete

[2011-12-13:04:42:09] Converting unpackaged application to a native installation package in C:\Users\Jaisu\AppData\Local\Temp\flaC35E.tmp

[2011-12-13:04:42:11] Native installation package creation succeeded

[2011-12-13:04:42:11] Starting silent app update of c:\program files\misisipi player. Updating from com.nowcom.Misisipi version 0.8.4 to com.nowcom.Misisipi version 0.8.15 using the source file at file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air

[2011-12-13:04:42:11] Installing msi at C:\Users\Jaisu\AppData\Local\Temp\flaC35E.tmp\setup.msi with guid {398D973F-F476-B850-BE9B-CEF9B975C11D}

[2011-12-13:04:42:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:11] Rolling back install of C:\Users\Jaisu\AppData\Local\Temp\flaC35E.tmp\setup.msi

[2011-12-13:04:42:11] Rollback complete

[2011-12-13:04:42:11] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:11] Elevated install failed: error 0 1603

[2011-12-13:04:42:12] Application Installer end with exit code 7

[2011-12-13:04:44:47] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:44:47] Commandline is: -arp:uninstall

[2011-12-13:04:44:47] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:44:49] Relaunching with elevation

[2011-12-13:04:44:49] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:04:44:49] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:44:49] Commandline is: -stdio \\.\pipe\AIR_6240_0 -eu

[2011-12-13:04:44:49] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:44:49] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:04:44:49] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:04:44:49] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:44:49] Rollback complete

[2011-12-13:04:44:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:44:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:44:49] Runtime Installer end with exit code 7

[2011-12-13:04:44:51] Runtime Installer end with exit code 7

[2011-12-13:04:49:19] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:49:19] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled net.daum.musicdownloader adobe.com:air0.7541891867294908 onApplicationVersion

[2011-12-13:04:49:19] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:49:19] Application Installer end with exit code 0

[2011-12-13:04:51:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:51:27] Commandline is:

[2011-12-13:04:51:27] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:51:34] Relaunching with elevation

[2011-12-13:04:51:34] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\air383f.tmp\adobe air installer.exe -ei

[2011-12-13:04:51:37] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:51:37] Commandline is: -stdio \\.\pipe\AIR_4368_0 -ei

[2011-12-13:04:51:37] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:51:38] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:51:38] Installing msi at c:\users\jaisu\appdata\local\temp\air383f.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:51:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:44] Rolling back install of c:\users\jaisu\appdata\local\temp\air383f.tmp\setup.msi

[2011-12-13:04:51:44] Rollback complete

[2011-12-13:04:51:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:44] Runtime Installer end with exit code 7

[2011-12-13:04:51:47] Runtime Installer end with exit code 7

[2011-12-13:04:51:49] Launching subprocess with commandline c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:51:50] Application Installer end with exit code 7

[2011-12-13:04:51:52] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:51:52] Commandline is: -update "c:\program files\misisipi player\misisipi player\misisipi player.exe" "C:\Users\Jaisu\AppData\Roaming\com.nowcom.Misisipi\Local Store\#ApplicationUpdater\update.air" 0.8.15

[2011-12-13:04:51:52] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:51:52] Installed app (com.nowcom.Misisipi) located at c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:51:52] Unpackaging file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air to C:\Users\Jaisu\AppData\Local\Temp\flaA65C.tmp

[2011-12-13:04:51:53] Application signature verified

[2011-12-13:04:51:53] Unpackaging/validation complete

[2011-12-13:04:51:53] Converting unpackaged application to a native installation package in C:\Users\Jaisu\AppData\Local\Temp\flaAAEF.tmp

[2011-12-13:04:51:53] Native installation package creation succeeded

[2011-12-13:04:51:54] Starting app update of c:\program files\misisipi player. Updating from com.nowcom.Misisipi version 0.8.4 to com.nowcom.Misisipi version 0.8.15 using the source file at file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air

[2011-12-13:04:51:54] Installing msi at C:\Users\Jaisu\AppData\Local\Temp\flaAAEF.tmp\setup.msi with guid {398D973F-F476-B850-BE9B-CEF9B975C11D}

[2011-12-13:04:51:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:54] Rolling back install of C:\Users\Jaisu\AppData\Local\Temp\flaAAEF.tmp\setup.msi

[2011-12-13:04:51:54] Rollback complete

[2011-12-13:04:51:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:54] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "c:\program files\misisipi player\misisipi player\misisipi player.exe" file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUp dater/update.air 0.8.15

[2011-12-13:04:51:54] Relaunching with elevation

[2011-12-13:04:51:56] Subprocess Elevated sub-installer failed (-1)

[2011-12-13:04:52:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:52:10] Commandline is:

[2011-12-13:04:52:10] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:52:12] Relaunching with elevation

[2011-12-13:04:52:12] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\aire3aa.tmp\adobe air installer.exe -ei

[2011-12-13:04:52:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:52:15] Commandline is: -stdio \\.\pipe\AIR_4448_0 -ei

[2011-12-13:04:52:15] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:52:15] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:52:15] Installing msi at c:\users\jaisu\appdata\local\temp\aire3aa.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:52:17] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:52:17] Rolling back install of c:\users\jaisu\appdata\local\temp\aire3aa.tmp\setup.msi

[2011-12-13:04:52:17] Rollback complete

[2011-12-13:04:52:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:52:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:52:17] Runtime Installer end with exit code 7

[2011-12-13:04:52:19] Runtime Installer end with exit code 7

[2011-12-13:04:52:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:52:58] Commandline is:

[2011-12-13:04:52:58] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:01] Relaunching with elevation

[2011-12-13:04:53:01] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\aira0b1.tmp\adobe air installer.exe -ei

[2011-12-13:04:53:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:53:03] Commandline is: -stdio \\.\pipe\AIR_6516_0 -ei

[2011-12-13:04:53:03] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:03] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:53:03] Installing msi at c:\users\jaisu\appdata\local\temp\aira0b1.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:53:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:06] Rolling back install of c:\users\jaisu\appdata\local\temp\aira0b1.tmp\setup.msi

[2011-12-13:04:53:06] Rollback complete

[2011-12-13:04:53:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:06] Runtime Installer end with exit code 7

[2011-12-13:04:53:08] Runtime Installer end with exit code 7

[2011-12-13:04:53:20] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-12-13:04:53:20] Commandline is:

[2011-12-13:04:53:20] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:34] Relaunching with elevation

[2011-12-13:04:53:34] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\airf2a7.tmp\adobe air installer.exe -ei

[2011-12-13:04:53:36] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:53:36] Commandline is: -stdio \\.\pipe\AIR_5476_0 -ei

[2011-12-13:04:53:36] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:36] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:53:37] Installing msi at c:\users\jaisu\appdata\local\temp\airf2a7.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:53:40] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:40] Rolling back install of c:\users\jaisu\appdata\local\temp\airf2a7.tmp\setup.msi

[2011-12-13:04:53:40] Rollback complete

[2011-12-13:04:53:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:40] Runtime Installer end with exit code 7

[2011-12-13:04:55:16] Runtime Installer end with exit code 7

[2011-12-13:04:56:48] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:56:48] Commandline is: -arp:uninstall

[2011-12-13:04:56:48] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:56:51] Relaunching with elevation

[2011-12-13:04:56:51] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:04:56:51] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:56:51] Commandline is: -stdio \\.\pipe\AIR_2616_0 -eu

[2011-12-13:04:56:51] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:56:51] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:04:56:51] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:04:56:51] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:56:51] Rollback complete

[2011-12-13:04:56:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:56:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:56:51] Runtime Installer end with exit code 7

[2011-12-13:04:57:05] Runtime Installer end with exit code 7

[2011-12-13:05:01:50] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:01:50] Commandline is:

[2011-12-13:05:01:50] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:01:53] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2011-12-13:05:01:53] Runtime Installer end with exit code 0

[2011-12-13:05:01:53] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:01:53] Commandline is: -installupdatecheck

[2011-12-13:05:01:53] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:01:53] Performing pingback request

[2011-12-13:05:01:53] Starting runtime background update check

[2011-12-13:05:01:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.0.0.4080/update

[2011-12-13:05:01:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.0.0.4080/update to C:\Users\Jaisu\AppData\Roaming\Adobe\AIR\Updater\Background

[2011-12-13:05:01:59] Unpackaging complete

[2011-12-13:05:01:59] Download success

[2011-12-13:05:01:59] Runtime updated downloaded

[2011-12-13:05:02:02] User had deferred installing the update

[2011-12-13:05:02:02] Runtime Installer end with exit code 0

[2011-12-13:05:02:08] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:02:08] Commandline is:

[2011-12-13:05:02:08] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:02:11] Cancel request received

[2011-12-13:05:02:11] Application Installer end with exit code 6

[2011-12-13:05:07:19] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:07:19] Commandline is: -arp:uninstall

[2011-12-13:05:07:19] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:07:21] Relaunching with elevation

[2011-12-13:05:07:21] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:05:07:21] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:07:21] Commandline is: -stdio \\.\pipe\AIR_1256_0 -eu

[2011-12-13:05:07:21] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:07:21] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:05:07:21] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:05:07:22] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:07:22] Rollback complete

[2011-12-13:05:07:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:07:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:07:22] Runtime Installer end with exit code 7

[2011-12-13:05:07:23] Runtime Installer end with exit code 7

[2011-12-13:05:10:17] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:10:17] Commandline is: -arp:uninstall

[2011-12-13:05:10:17] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:10:42] Relaunching with elevation

[2011-12-13:05:10:42] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:05:10:42] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:10:42] Commandline is: -stdio \\.\pipe\AIR_7584_0 -eu

[2011-12-13:05:10:42] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:10:42] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:05:10:42] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:05:10:42] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:10:42] Rollback complete

[2011-12-13:05:10:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:10:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:10:42] Runtime Installer end with exit code 7

[2011-12-13:05:10:44] Runtime Installer end with exit code 7

    Hi,

I will add my name to the long listing of people being unable to install air update.

Before, I add the old version and when the system propose to update winamax software and air, I thought it was going to be like every time an update is available.

Bur actually no.The update blocked every time with air installer remaining in the task bar even when appliciation closed.So I decided to uninstall Winamax, nothing

change, then I removed Air.Now, during the installation, the system send a message saying like other people that administrative right are requested even if I execute

the update with administrator rights.

I 've red few topics here and tried lots of different solutions like CC cleaner, windows installer clean up, revo uninstaller.but now air is not in the software list that I can remove

since it has already been removed.Also tried microsoft fix it.Nothing found with it.

I already tried to install from another account on the computer and the same message appears.

I've just not been able to find AIR zapper tool but will this work ?

I'm very disapointed with that.I'm ready to share my desktop with a technician to look at it and find a solution because I'm totally lost since 2 weeks trying lots of thing.

Last point, I have no log file.I cleaned every peace of directory about air in the common files for ex.

I'm french, trying to speak english the bast I can but if somebody can eventually help in french, that would be great.Otherwise will make my best.

Thanks in advance.

I am trying to deploy the latest update of the Chatter Desktop using the following command line:

"Adobe AIR Installer.exe" -silent -desktopShortcut -programMenu desktop_mv_3.0.1.air

It returns a message "too many arguments" and does not install.

Does anyone have any ideas what "too many arguments" means?

Thanks for your help!

     I've been trying to install Salesforce Chatter on a users computer and keep receiving the error, "Sorry an error occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

     I've tried to uninstall everything adobe, reboot, reinstall air and try again with the same results. I've tried putting the install file on a thumb drive and installing it from that with no luck. Any help, here is the install file;

[2014-02-25:09:55:25] Application Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:09:55:25] Commandline is: -playerVersion=12,0,0,70 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air

[2014-02-25:09:55:25] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-02-25:09:55:26] Begin air file download from http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air

[2014-02-25:09:55:26] Download destination is C:\Users\Administrator\AppData\Local\Temp\fla224E.tmp

[2014-02-25:09:55:26] Received download status 200

[2014-02-25:09:55:26] Response URL is http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air

[2014-02-25:09:55:28] Download success

[2014-02-25:09:55:29] Unpackaging file:///C:/Users/Administrator/AppData/Local/Temp/fla224E.tmp to C:\Users\Administrator\AppData\Local\Temp\fla2ECD.tmp

[2014-02-25:09:55:31] Migration signature validation failed

[2014-02-25:09:55:31] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]

[2014-02-25:09:59:16] Application Installer end with exit code 7

[2014-02-25:10:02:31] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:02:31] Commandline is: -arp:uninstall

[2014-02-25:10:02:31] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-02-25:10:02:36] Relaunching with elevation

[2014-02-25:10:02:36] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2014-02-25:10:02:36] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:02:36] Commandline is: -stdio \\.\pipe\AIR_5936_0 -eu

[2014-02-25:10:02:36] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-02-25:10:02:36] Starting runtime uninstall. Uninstalling runtime version 4.0.0.1390

[2014-02-25:10:02:36] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2014-02-25:10:02:38] Uninstalling product with GUID {B92C2C6C-F70E-497B-88A7-1FEF9888272B}

[2014-02-25:10:02:39] Runtime Installer end with exit code 0

[2014-02-25:10:02:39] Elevated install completed

[2014-02-25:10:02:39] Runtime Installer end with exit code 0

[2014-02-25:10:10:38] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:10:38] Commandline is:

[2014-02-25:10:10:38] No installed runtime detected

[2014-02-25:10:10:41] Relaunching with elevation

[2014-02-25:10:10:41] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air1228.tmp\adobe air installer.exe -ei

[2014-02-25:10:10:41] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:10:41] Commandline is: -stdio \\.\pipe\AIR_4268_0 -ei

[2014-02-25:10:10:41] No installed runtime detected

[2014-02-25:10:10:41] Starting silent runtime install. Installing runtime version 4.0.0.1390

[2014-02-25:10:10:41] Installing msi at c:\users\admini~1\appdata\local\temp\air1228.tmp\setup.msi with guid {B92C2C6C-F70E-497B-88A7-1FEF9888272B}

[2014-02-25:10:10:44] Runtime Installer end with exit code 0

[2014-02-25:10:10:44] Elevated install completed

[2014-02-25:10:11:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2014-02-25:10:11:02] Runtime Installer end with exit code 0

[2014-02-25:10:11:02] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:11:02] Commandline is: -installupdatecheck

[2014-02-25:10:11:02] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-02-25:10:11:03] Performing pingback request

[2014-02-25:10:11:03] Pingback request completed with HTTP status 200

[2014-02-25:10:11:03] Starting runtime background update check

[2014-02-25:10:11:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/4.0.0.1390/update

[2014-02-25:10:11:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/4.0.0.1390/update to C:\Users\Administrator\AppData\Roaming\Adobe\AIR\Updater\Background

[2014-02-25:10:11:04] Runtime update not available

[2014-02-25:10:11:04] Unpackaging cancelled

[2014-02-25:10:11:04] Runtime Installer end with exit code 0

[2014-02-25:10:11:16] Application Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:11:16] Commandline is: F:\desktop_air25.air

[2014-02-25:10:11:16] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-02-25:10:11:16] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\flaB615.tmp

[2014-02-25:10:11:17] Migration signature validation failed

[2014-02-25:10:11:17] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]

[2014-02-25:10:11:30] Application Installer end with exit code 7

[2014-02-25:10:14:52] Application Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:14:52] Commandline is: F:\desktop_air25.air

[2014-02-25:10:14:52] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-02-25:10:14:53] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\fla3A8.tmp

[2014-02-25:10:14:54] Migration signature validation failed

[2014-02-25:10:14:54] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]

[2014-02-25:10:14:57] Application Installer end with exit code 7

[2014-02-25:10:24:42] Application Installer begin with version 4.0.0.1390 on Windows 7 x86

[2014-02-25:10:24:42] Commandline is: F:\desktop_air25.air

[2014-02-25:10:24:42] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-02-25:10:24:43] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\fla3D7.tmp

[2014-02-25:10:24:43] Migration signature validation failed

[2014-02-25:10:24:43] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]

[2014-02-25:10:24:45] Application Installer end with exit code 7

Ive been trying to install this game for my pc. I am not very tech savy so i probably wont provide you with the necessary info. I keep getting an error. E:\Adobe AIR\Versions\1.0\Adobe AIR.dll is either not designed to run on windows or it contains an error..Ive tried uninstalling and reinstalling, virus scans, restarting computer. I dont know what else to do. Help?

I am running windows 8.1 x64

All updates to applications return the same error.

The AIR install.log is:

[2014-06-26:09:48:49] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-26:09:48:49] Commandline is:

[2014-06-26:09:48:49] No installed runtime detected

[2014-06-26:09:48:53] Relaunching with elevation

[2014-06-26:09:48:54] Launching subprocess with commandline c:\users\rod2510\appdata\local\temp\airf9ce.tmp\adobe air installer.exe -ei

[2014-06-26:09:48:56] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-26:09:48:56] Commandline is: -stdio \\.\pipe\AIR_14140_0 -ei

[2014-06-26:09:48:56] No installed runtime detected

[2014-06-26:09:48:57] Starting silent runtime install. Installing runtime version 14.0.0.110

[2014-06-26:09:48:57] Installing msi at c:\users\rod2510\appdata\local\temp\airf9ce.tmp\setup.msi with guid {77D28FF5-242F-488A-8215-937D6A4D69E0}

[2014-06-26:09:49:00] Runtime Installer end with exit code 0

[2014-06-26:09:49:00] Elevated install completed

[2014-06-26:09:49:04] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2014-06-26:09:49:04] Runtime Installer end with exit code 0

[2014-06-26:09:49:04] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-26:09:49:04] Commandline is: -installupdatecheck

[2014-06-26:09:49:04] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-26:09:49:05] Performing pingback request

[2014-06-26:09:49:05] Pingback request completed with HTTP status 200

[2014-06-26:09:49:05] Starting runtime background update check

[2014-06-26:09:49:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update

[2014-06-26:09:49:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update to C:\Users\rod2510\AppData\Roaming\Adobe\AIR\Updater\Background

[2014-06-26:09:49:05] Runtime update not available

[2014-06-26:09:49:05] Unpackaging cancelled

[2014-06-26:09:49:05] Runtime Installer end with exit code 0

[2014-06-26:18:39:13] Application Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-26:18:39:13] Commandline is: "C:\Users\rod2510\SkyDrive\Documents\PageOneCurator (1)\PageOneCurator.air"

[2014-06-26:18:39:13] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-26:18:39:14] Unpackaging file:///C:/Users/rod2510/SkyDrive/Documents/PageOneCurator%20(1)/PageOneCurator.air to C:\Users\rod2510\AppData\Local\Temp\flaA7BA.tmp

[2014-06-26:18:39:19] Application signature verified

[2014-06-26:18:39:19] Unpackaging/validation complete

[2014-06-26:18:39:19] No app located for appID 'com.pageone.Curator' and pubID ''

[2014-06-26:18:39:27] Converting unpackaged application to a native installation package in C:\Users\rod2510\AppData\Local\Temp\flaDA64.tmp

[2014-06-26:18:39:29] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #2038" errorID=2038]

[2014-06-26:18:39:46] Application Installer end with exit code 7

[2014-06-26:18:40:08] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-26:18:40:08] Commandline is:

[2014-06-26:18:40:08] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-26:18:40:16] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2014-06-26:18:40:16] Runtime Installer end with exit code 0

[2014-06-26:18:40:17] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-26:18:40:17] Commandline is: -installupdatecheck

[2014-06-26:18:40:17] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-26:18:40:17] Performing pingback request

[2014-06-26:18:40:18] Pingback request completed with HTTP status 200

[2014-06-26:18:40:18] Starting runtime background update check

[2014-06-26:18:40:18] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update

[2014-06-26:18:40:18] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update to C:\Users\rod2510\AppData\Roaming\Adobe\AIR\Updater\Background

[2014-06-26:18:40:18] Runtime update not available

[2014-06-26:18:40:18] Unpackaging cancelled

[2014-06-26:18:40:18] Runtime Installer end with exit code 0

[2014-06-27:11:29:06] Application Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:29:06] Commandline is: -update "c:\program files (x86)\market samurai\market samurai.exe" "C:\Users\rod2510\AppData\Roaming\MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC. 1\Local Store\MarketSamurai.air" 0.93.28

[2014-06-27:11:29:06] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:11:29:06] Installed app (MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1) located at c:\program files (x86)\market samurai\market samurai.exe

[2014-06-27:11:29:06] Unpackaging file:///C:/Users/rod2510/AppData/Roaming/MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3E BDCEDC.1/Local%20Store/MarketSamurai.air to C:\Users\rod2510\AppData\Local\Temp\fla36CD.tmp

[2014-06-27:11:29:17] Application signature verified

[2014-06-27:11:29:17] Unpackaging/validation complete

[2014-06-27:11:29:17] Converting unpackaged application to a native installation package in C:\Users\rod2510\AppData\Local\Temp\fla609D.tmp

[2014-06-27:11:29:18] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #2038" errorID=2038]

[2014-06-27:11:29:31] Launching subprocess with commandline c:\program files (x86)\market samurai\market samurai.exe

[2014-06-27:11:29:32] Application Installer end with exit code 7

[2014-06-27:11:30:20] Application Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:30:20] Commandline is: -update "c:\program files (x86)\domain samurai\domain samurai.exe" "C:\Users\rod2510\AppData\Roaming\DomainSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC. 1\Local Store\DomainSamurai.air" 0.03.67

[2014-06-27:11:30:20] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:11:30:20] Installed app (DomainSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1) located at c:\program files (x86)\domain samurai\domain samurai.exe

[2014-06-27:11:30:20] Unpackaging file:///C:/Users/rod2510/AppData/Roaming/DomainSamurai.6E37012E1CBD7F47B14488FCC715944F3E BDCEDC.1/Local%20Store/DomainSamurai.air to C:\Users\rod2510\AppData\Local\Temp\fla583A.tmp

[2014-06-27:11:30:27] Application signature verified

[2014-06-27:11:30:27] Unpackaging/validation complete

[2014-06-27:11:30:27] Converting unpackaged application to a native installation package in C:\Users\rod2510\AppData\Local\Temp\fla7151.tmp

[2014-06-27:11:30:28] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #2038" errorID=2038]

[2014-06-27:11:30:34] Launching subprocess with commandline c:\program files (x86)\domain samurai\domain samurai.exe

[2014-06-27:11:30:35] Application Installer end with exit code 7

[2014-06-27:11:44:22] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:44:22] Commandline is: -arp:uninstall

[2014-06-27:11:44:22] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:11:44:31] Relaunching with elevation

[2014-06-27:11:44:31] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2014-06-27:11:44:32] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:44:32] Commandline is: -stdio \\.\pipe\AIR_21176_0 -eu

[2014-06-27:11:44:32] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:11:44:32] Starting runtime uninstall. Uninstalling runtime version 14.0.0.110

[2014-06-27:11:44:32] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2014-06-27:11:44:37] Uninstalling product with GUID {77D28FF5-242F-488A-8215-937D6A4D69E0}

[2014-06-27:11:44:40] Runtime Installer end with exit code 0

[2014-06-27:11:44:40] Elevated install completed

[2014-06-27:11:44:41] Runtime Installer end with exit code 0

[2014-06-27:11:48:49] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:48:49] Commandline is:

[2014-06-27:11:48:49] No installed runtime detected

[2014-06-27:11:48:58] Relaunching with elevation

[2014-06-27:11:48:58] Launching subprocess with commandline c:\users\rod2510\appdata\local\temp\air3157.tmp\adobe air installer.exe -ei

[2014-06-27:11:48:58] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:48:58] Commandline is: -stdio \\.\pipe\AIR_17800_0 -ei

[2014-06-27:11:48:58] No installed runtime detected

[2014-06-27:11:48:58] Starting silent runtime install. Installing runtime version 14.0.0.110

[2014-06-27:11:48:59] Installing msi at c:\users\rod2510\appdata\local\temp\air3157.tmp\setup.msi with guid {77D28FF5-242F-488A-8215-937D6A4D69E0}

[2014-06-27:11:49:01] Runtime Installer end with exit code 0

[2014-06-27:11:49:01] Elevated install completed

[2014-06-27:11:49:05] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2014-06-27:11:49:05] Runtime Installer end with exit code 0

[2014-06-27:11:49:06] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:49:06] Commandline is: -installupdatecheck

[2014-06-27:11:49:06] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:11:49:07] Performing pingback request

[2014-06-27:11:49:07] Pingback request completed with HTTP status 200

[2014-06-27:11:49:07] Starting runtime background update check

[2014-06-27:11:49:07] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update

[2014-06-27:11:49:07] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update to C:\Users\rod2510\AppData\Roaming\Adobe\AIR\Updater\Background

[2014-06-27:11:49:08] Runtime update not available

[2014-06-27:11:49:08] Unpackaging cancelled

[2014-06-27:11:49:08] Runtime Installer end with exit code 0

[2014-06-27:11:52:51] Application Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:11:52:51] Commandline is: "C:\Users\rod2510\SkyDrive\Documents\PageOneCurator (1)\PageOneCurator.air"

[2014-06-27:11:52:51] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:11:52:52] Unpackaging file:///C:/Users/rod2510/SkyDrive/Documents/PageOneCurator%20(1)/PageOneCurator.air to C:\Users\rod2510\AppData\Local\Temp\flaF7D5.tmp

[2014-06-27:11:52:55] Application signature verified

[2014-06-27:11:52:55] Unpackaging/validation complete

[2014-06-27:11:52:55] No app located for appID 'com.pageone.Curator' and pubID ''

[2014-06-27:11:53:01] Converting unpackaged application to a native installation package in C:\Users\rod2510\AppData\Local\Temp\fla1A61.tmp

[2014-06-27:11:53:02] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #2038" errorID=2038]

[2014-06-27:11:55:55] Application Installer end with exit code 7

[2014-06-27:12:09:49] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:12:09:49] Commandline is:

[2014-06-27:12:09:49] No installed runtime detected

[2014-06-27:12:09:54] Relaunching with elevation

[2014-06-27:12:09:54] Launching subprocess with commandline c:\users\rod2510\appdata\local\temp\air61c1.tmp\adobe air installer.exe -ei

[2014-06-27:12:10:00] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:12:10:00] Commandline is: -stdio \\.\pipe\AIR_18364_0 -ei

[2014-06-27:12:10:00] No installed runtime detected

[2014-06-27:12:10:00] Starting silent runtime install. Installing runtime version 14.0.0.110

[2014-06-27:12:10:00] Installing msi at c:\users\rod2510\appdata\local\temp\air61c1.tmp\setup.msi with guid {77D28FF5-242F-488A-8215-937D6A4D69E0}

[2014-06-27:12:10:04] Runtime Installer end with exit code 0

[2014-06-27:12:10:04] Elevated install completed

[2014-06-27:12:10:08] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2014-06-27:12:10:08] Runtime Installer end with exit code 0

[2014-06-27:12:10:09] Runtime Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:12:10:09] Commandline is: -installupdatecheck

[2014-06-27:12:10:09] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:12:10:09] Performing pingback request

[2014-06-27:12:10:10] Pingback request completed with HTTP status 200

[2014-06-27:12:10:10] Starting runtime background update check

[2014-06-27:12:10:10] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update

[2014-06-27:12:10:10] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.110/update to C:\Users\rod2510\AppData\Roaming\Adobe\AIR\Updater\Background

[2014-06-27:12:10:10] Runtime update not available

[2014-06-27:12:10:10] Unpackaging cancelled

[2014-06-27:12:10:10] Runtime Installer end with exit code 0

[2014-06-27:12:10:36] Application Installer begin with version 14.0.0.110 on Windows 8 x86

[2014-06-27:12:10:36] Commandline is: "C:\Users\rod2510\SkyDrive\Documents\PageOneCurator (1)\PageOneCurator.air"

[2014-06-27:12:10:36] Installed runtime (14.0.0.110) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2014-06-27:12:10:36] Unpackaging file:///C:/Users/rod2510/SkyDrive/Documents/PageOneCurator%20(1)/PageOneCurator.air to C:\Users\rod2510\AppData\Local\Temp\fla35DA.tmp

[2014-06-27:12:10:41] Application signature verified

[2014-06-27:12:10:41] Unpackaging/validation complete

[2014-06-27:12:10:41] No app located for appID 'com.pageone.Curator' and pubID ''

[2014-06-27:12:10:45] Converting unpackaged application to a native installation package in C:\Users\rod2510\AppData\Local\Temp\fla5895.tmp

[2014-06-27:12:10:47] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #2038" errorID=2038]

[2014-06-27:12:10:54] Application Installer end with exit code 7

Thanks for for your help

I am trying to upload my music to the Amazon Music Library and when I try to download the Music Importer, I get the following message: "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author." I have rebooted my computer, uninstalled Adobe Air and reinstalled it. I still get the same error message. I am running Windows 7.

Several programs requiring Adobe AIR have stopped working and a new one I downloaded fails to install. The AIR installer says I'm rummimg ver. 3.8.0.870 trying to load ver. 15.0.0.356. CPU is a Dell XPS running
Windows 8.1.  Any suggestions would be appreciated.

quote:

---

An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

---

I am looking for a definitive answer as to whether or not Adobe Air 3.1 can be deployed via Group Policy?  I've found material on the web that is very contradictory.  Can it be done and if so how?  I can't find any solid instructions on how to deploy this application and need to have it installed on about 60 desktops. 

We are trying to deploy the Salesforce.com Desktop Chatter application.  Any helpful info is greatly appreciated.

Thanks!

Hello,

My site use https only.

So browser shows security warning when loaded air.swf - http://airdownload.adobe.com/air/browserapi/air.swf

and "https://airdownload.adobe.com/air/browserapi/air.swf" has problem that certification is invalid.

Does "air.swf" has https url?

Thanks!

It is not possible to install AdobeAIR, I get the message error : <Erreur, code d'erreur inconnu lors de l'installation de l'application "-24">.
The Version I got the last week didn't work also.
It seams that I am not the only French guy who has the same probleme ( on forums and comment on Google PlayStore).

Each test didn't work, each time I did à OS HARD initialisation ( all the data was lost)
* I updated all the software and tried to install AIR
* I didn't update any software and tried to install AIR from AppStore only. Samsung acout wans't activated and Google tied to install only AIR
* I installaed the AIR BETA 4

Test Configuration

My Hardware and Environment details:
Adobe version : 3.9.0.121 27 Nov
Android : 4.2.2
Equipement : Samsung Galaxy TAB3 GT-P5210
Kernel : 3.4.34

Hi All,

We are running Air Runtime 1.5 on a custom Linux OS (based around Debian) which is being used on our Digital Signage computer control boxes. Recently we needed to update the Air App that is being used to display our signage content on a box that was on the other side of the country. The final step of the update required the boxes 'root" password to be entered by someone at the box, not ideal, not practical and not something we want to do with thousands of boxes, but all updated fine.

My question is, how we can do the whole install/unistall/update process of both the Air Runtime (if we so choose) and the Air App on boxes located anyhwhere in the world from our head office in Melbourne without needing someone at the other end with a keyboard entering critical passwords and so forth? I have researched the "Silent Install" but I am stll not sure if that covers both Air Runtime and Air Apps or whether that is in fact the right approach?

I look forward to hearing all your replies, so I can move on confidently with Adobe Air.

Thanks

Tim

I cannot install the latest Adobe Air on XP sp3

I get the following error

Sorry, an error has occurred while installing Adobe Air. Installation may not be allowed by your administrator. Please contact your administrator.

I AM the Administrator

I have uninstalled a previous version, hunted it out of the registry and off the hard drive, ran MS FIX-IT, rebooted

AND ...

It still won't install, giving me the same error.

Can anyone PLEASE help with this?

Thanks in advance

After installing Adobe AIR 3.7 on a new computer with Windows 7 Ultimate 64 bit and try to use applications that need this program, I get a warning window with this message: This application requires a version of Adobe AIR which can not be found. Download the latest version of runtime at http:// .......

When trying to uninstall it stops me with the same message described above. I managed to uninstall it by using a specific software to uninstallations, which it does, but to re-install the same thing happens. Also try it with AIR 2.6. Can anyone help me with this problem?

The install.log file:

[2013-05-11:01:07:44] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86

[2013-05-11:01:07:44] Commandline is:

[2013-05-11:01:07:44] No installed runtime detected

[2013-05-11:01:08:36] Relaunching with elevation

[2013-05-11:01:08:36] Launching subprocess with commandline c:\users\provini\appdata\local\temp\air6057.tmp\adobe air installer.exe -ei

[2013-05-11:01:08:38] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86

[2013-05-11:01:08:38] Commandline is: -stdio \\.\pipe\AIR_4720_0 -ei

[2013-05-11:01:08:38] No installed runtime detected

[2013-05-11:01:08:38] Starting silent runtime install. Installing runtime version 3.7.0.1530

[2013-05-11:01:08:38] Reinstalling c:\users\provini\appdata\local\temp\air6057.tmp\setup.msi

[2013-05-11:01:08:40] Runtime Installer end with exit code 0

[2013-05-11:01:08:40] Elevated install completed

[2013-05-11:01:08:44] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2013-05-11:01:08:44] Runtime Installer end with exit code 5

Upon starting my computer I keep getting an error message for Adobe AIR stating, "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance." I have uninstalled and re-installed Adobe AIR THREE times and have restared my computer with each new re-installation. The error message is still showing. Please let me know how to resolve this issue.

Thank you.

Hi , I recently had problem with Adobe Reader ( Asking for it to be re-installed)  then checking I found my other Adobe products had the same issue.

So I uninstalled:

Reader

Flash

Shock Player

AIR

I managed to re-install all but AIR. which says error Code 7

I have tried the Microsoft Fix, Running the exe program as administrator but without luck.

Most reported issues in the forum are several years old , but I cannot seem to find a clear solution.

Any ideas on how to proceed ?

Thank you