I am trying to install adobe air version 15 on my Toshiba laptop with Windows 7. When installation starts the Adobe AIR Setup screen freezes and installation does not complete. I cancelled the install, but the Adobe AIR Setup screen persists and just says "Cancelling". Trying to upgrade AIR as have been having issues with Windows 7 after installing th 2014 Jaqui Lawson Advent calendar. (Windows will not shut down using Shutdown button, and Ctrl-Alt-Del does not bring up task manager anymore). Here is my Adobe Air Install Log:
[2014-10-16:18:48:33] Clearing unused background update directory
[2014-10-16:18:48:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-10-16:18:48:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-10-16:18:48:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-10-16:18:48:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-10-16:18:49:13] Unpackaging complete
[2014-10-16:18:49:15] Unpackaging complete
[2014-10-16:18:49:18] Download success
[2014-10-16:18:49:18] Runtime updated downloaded
[2014-10-16:18:49:18] Download success
[2014-10-16:18:49:18] Runtime updated downloaded
[2014-10-25:08:58:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-10-25:08:58:36] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-10-25:08:58:36] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-10-25:08:58:36] Commandline is: -updatecheck
[2014-10-25:08:58:36] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-10-25:08:58:36] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-10-25:08:58:36] Commandline is: -updatecheck
[2014-10-25:08:58:36] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-10-25:08:58:36] Performing pingback request
[2014-10-25:08:58:37] Starting runtime background update check
[2014-10-25:08:58:37] Clearing unused background update directory
[2014-10-25:08:58:37] Performing pingback request
[2014-10-25:08:58:37] Starting runtime background update check
[2014-10-25:08:58:37] Clearing unused background update directory
[2014-10-25:08:58:37] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: could not clear background update directory" errorID=0]
[2014-10-25:08:58:37] Runtime Installer end with exit code 0
[2014-10-25:08:58:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-10-25:08:58:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-10-25:08:58:41] Unpackaging complete
[2014-10-25:08:58:42] Download success
[2014-10-25:08:58:42] Runtime updated downloaded
[2014-10-25:08:58:55] User had deferred installing the update
[2014-10-25:08:58:55] Runtime Installer end with exit code 0
[2014-10-25:14:06:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-10-25:14:06:33] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-10-25:14:06:33] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-10-25:14:06:33] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-10-25:14:06:33] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-10-25:14:06:38] Starting runtime background update installation
[2014-10-25:14:06:38] Background updates not installed due to running applications
[2014-10-25:14:06:38] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-10-25:14:06:38] Runtime Installer end with exit code 0
[2014-11-01:16:39:59] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-01:16:40:00] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-01:16:40:01] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:16:40:01] Commandline is: -updatecheck
[2014-11-01:16:40:01] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:16:40:01] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:16:40:01] Commandline is: -updatecheck
[2014-11-01:16:40:01] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:16:40:02] Performing pingback request
[2014-11-01:16:40:03] Performing pingback request
[2014-11-01:16:40:03] Starting runtime background update check
[2014-11-01:16:40:03] Starting runtime background update check
[2014-11-01:16:40:03] Clearing unused background update directory
[2014-11-01:16:40:03] Clearing unused background update directory
[2014-11-01:16:40:03] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: could not clear background update directory" errorID=0]
[2014-11-01:16:40:03] Runtime Installer end with exit code 0
[2014-11-01:16:40:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-01:16:40:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-01:16:40:10] Unpackaging complete
[2014-11-01:16:40:11] Download success
[2014-11-01:16:40:11] Runtime updated downloaded
[2014-11-01:17:40:16] User had deferred installing the update
[2014-11-01:17:40:16] Runtime Installer end with exit code 0
[2014-11-01:18:10:41] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:10:42] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:18:10:42] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-01:18:10:42] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:18:10:42] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:18:10:42] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:10:42] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:18:10:43] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-01:18:10:43] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-01:18:10:44] Starting runtime background update installation
[2014-11-01:18:10:44] Starting runtime background update installation
[2014-11-01:18:10:44] Launching subprocess with commandline C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:10:44] No background updates pending
[2014-11-01:18:10:44] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-01:18:10:44] Runtime Installer end with exit code 0
[2014-11-01:18:10:51] Runtime updater successfully launched
[2014-11-01:18:10:51] Runtime Installer end with exit code 0
[2014-11-01:18:11:08] Runtime Installer begin with version 15.0.0.293 on Windows 7 x86
[2014-11-01:18:11:08] Commandline is: -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:11:08] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:18:11:08] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-09:13:10:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-09:13:10:57] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-09:13:10:57] Commandline is: -updatecheck
[2014-11-09:13:10:57] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-09:13:10:57] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-09:13:10:57] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-09:13:10:57] Commandline is: -updatecheck
[2014-11-09:13:10:57] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-09:13:10:58] Performing pingback request
[2014-11-09:13:10:58] Starting runtime background update check
[2014-11-09:13:10:58] Clearing unused background update directory
[2014-11-09:13:10:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-09:13:10:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-09:13:10:59] Performing pingback request
[2014-11-09:13:10:59] Starting runtime background update check
[2014-11-09:13:10:59] Clearing unused background update directory
[2014-11-09:13:10:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-09:13:10:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-09:13:11:00] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3013" errorID=3013]
[2014-11-09:13:11:00] Runtime Installer end with exit code 0
[2014-11-09:13:11:10] Unpackaging complete
[2014-11-09:13:11:13] Download success
[2014-11-09:13:11:13] Runtime updated downloaded
[2014-11-09:13:11:23] User had deferred installing the update
[2014-11-09:13:11:23] Runtime Installer end with exit code 0
[2014-11-11:20:45:34] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-11:20:45:34] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-11:20:45:34] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-11:20:45:34] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-11:20:45:35] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-11:20:45:35] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-11:20:45:35] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-11:20:45:35] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-11:20:45:35] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-11:20:45:36] Starting runtime background update installation
[2014-11-11:20:45:36] Launching subprocess with commandline C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-11:20:45:36] Starting runtime background update installation
[2014-11-11:20:45:36] No background updates pending
[2014-11-11:20:45:36] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-11:20:45:36] Runtime Installer end with exit code 0
[2014-11-11:20:45:39] Runtime updater successfully launched
[2014-11-11:20:45:39] Runtime Installer end with exit code 0
[2014-11-11:20:46:01] Runtime Installer begin with version 15.0.0.293 on Windows 7 x86
[2014-11-11:20:46:01] Commandline is: -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-11:20:46:01] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-11:20:46:01] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-11:20:46:09] Launching subprocess with commandline c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-11:20:46:09] Runtime Installer end with exit code 6
[2014-11-16:13:37:08] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-16:13:37:09] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-16:13:37:09] Commandline is: -updatecheck
[2014-11-16:13:37:09] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-16:13:37:10] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-16:13:37:10] Commandline is: -updatecheck
[2014-11-16:13:37:10] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-16:13:37:11] Performing pingback request
[2014-11-16:13:37:11] Performing pingback request
[2014-11-16:13:37:11] Starting runtime background update check
[2014-11-16:13:37:11] Starting runtime background update check
[2014-11-16:13:37:11] Clearing unused background update directory
[2014-11-16:13:37:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-16:13:37:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-16:13:37:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-16:13:37:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-16:13:37:45] Unpackaging complete
[2014-11-16:13:37:47] Download success
[2014-11-16:13:37:47] Runtime updated downloaded
[2014-11-16:13:37:55] Unpackaging complete
[2014-11-16:13:37:55] Download success
[2014-11-16:13:37:55] Runtime updated downloaded
[2014-11-16:14:23:22] User had deferred installing the update
[2014-11-16:14:23:22] Runtime Installer end with exit code 0
[2014-11-16:14:31:30] User had deferred installing the update
[2014-11-16:14:31:30] Runtime Installer end with exit code 0
[2014-11-16:19:10:47] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-16:19:10:49] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-16:19:10:49] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-16:19:10:49] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-16:19:10:49] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-16:19:10:51] Starting runtime background update installation
[2014-11-16:19:10:51] Background updates not installed due to running applications
[2014-11-16:19:10:51] Launching subprocess with commandline c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-16:19:10:51] Runtime Installer end with exit code 0
[2014-11-24:08:24:51] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-24:08:24:51] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:24:51] Commandline is: -updatecheck
[2014-11-24:08:24:51] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:24:51] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:24:51] Commandline is: -updatecheck
[2014-11-24:08:24:51] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:24:52] Performing pingback request
[2014-11-24:08:24:52] Performing pingback request
[2014-11-24:08:24:52] Starting runtime background update check
[2014-11-24:08:24:52] Starting runtime background update check
[2014-11-24:08:24:52] Clearing unused background update directory
[2014-11-24:08:24:52] Clearing unused background update directory
[2014-11-24:08:24:52] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: could not clear background update directory" errorID=0]
[2014-11-24:08:24:52] Runtime Installer end with exit code 0
[2014-11-24:08:24:52] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-24:08:24:52] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-24:08:24:55] Unpackaging complete
[2014-11-24:08:24:55] Download success
[2014-11-24:08:24:55] Runtime updated downloaded
[2014-11-24:08:25:16] User had deferred installing the update
[2014-11-24:08:25:16] Runtime Installer end with exit code 0
[2014-11-24:08:35:22] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:29] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:35:29] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-24:08:35:29] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:29] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:35:29] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:29] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:30] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-24:08:35:30] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-24:08:35:31] Starting runtime background update installation
[2014-11-24:08:35:31] Starting runtime background update installation
[2014-11-24:08:35:31] Launching subprocess with commandline C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:35] Runtime updater successfully launched
[2014-11-24:08:35:35] Runtime Installer end with exit code 0
[2014-11-24:08:35:50] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-11-24:08:35:50] Commandline is: -update "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:50] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:50] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-24:08:35:50] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-11-24:08:35:50] Commandline is: -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-24:08:35:50] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:50] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-24:08:36:43] Launching subprocess with commandline c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-24:08:36:43] Runtime Installer end with exit code 6
[2014-11-24:08:36:45] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-24:08:36:45] Runtime Installer end with exit code 6
[2014-11-24:18:01:27] Application Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:18:01:27] Commandline is: C:\Users\chris\Downloads\jlchristmasmarket.air
[2014-11-24:18:01:27] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:18:01:28] Unpackaging file:///C:/Users/chris/Downloads/jlchristmasmarket.air to C:\Users\chris\AppData\Local\Temp\fla863.tmp
[2014-11-24:18:01:43] Application signature verified
[2014-11-24:18:01:43] Unpackaging/validation complete
[2014-11-24:18:01:43] No app located for appID 'com.jacquielawson.marketadventcalendar2014' and pubID ''
[2014-11-24:18:01:53] Converting unpackaged application to a native installation package in C:\Users\chris\AppData\Local\Temp\fla68CB.tmp
[2014-11-24:18:01:56] Native installation package creation succeeded
[2014-11-24:18:01:56] Starting app installation to C:\Program Files (x86). Installing app com.jacquielawson.marketadventcalendar2014 version 1.0.1 using the source file at file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:01:56] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2014-11-24:18:01:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:01:56] Relaunching with elevation
[2014-11-24:18:02:06] Application Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:18:02:06] Commandline is: -stdio \\.\pipe\AIR_20968_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:02:06] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:18:02:07] Unpackaging file:///C:/Users/chris/Downloads/jlchristmasmarket.air to C:\Users\chris\AppData\Local\Temp\fla9DAF.tmp
[2014-11-24:18:02:44] Application signature verified
[2014-11-24:18:02:44] Unpackaging/validation complete
[2014-11-24:18:02:44] No app located for appID 'com.jacquielawson.marketadventcalendar2014' and pubID ''
[2014-11-24:18:02:44] Converting unpackaged application to a native installation package in C:\Users\chris\AppData\Local\Temp\fla307D.tmp
[2014-11-24:18:02:46] Native installation package creation succeeded
[2014-11-24:18:02:46] Starting silent app installation to C:\Program Files (x86). Installing app com.jacquielawson.marketadventcalendar2014 version 1.0.1 using the source file at file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:02:46] Installing msi at C:\Users\chris\AppData\Local\Temp\fla307D.tmp\setup.msi with guid {B995C6BE-D74C-4E8F-3C2F-B6E2B374A664}
[2014-11-24:18:03:05] Application Installer end with exit code 0
[2014-11-24:18:03:08] Elevated install completed
[2014-11-24:18:03:08] Launching subprocess with commandline C:\Program Files (x86)\JL Christmas Market\JL Christmas Market.exe
[2014-11-24:18:03:22] Application Installer end with exit code 0
[2014-12-01:17:33:53] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-12-01:17:33:54] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-12-01:17:33:54] Commandline is: -updatecheck
[2014-12-01:17:33:54] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-01:17:33:55] Performing pingback request
[2014-12-01:17:33:55] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-12-01:17:33:55] Starting runtime background update check
[2014-12-01:17:33:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-12-01:17:33:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-12-01:17:33:55] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-12-01:17:33:55] Commandline is: -updatecheck
[2014-12-01:17:33:55] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-01:17:33:56] Performing pingback request
[2014-12-01:17:33:56] Starting runtime background update check
[2014-12-01:17:33:56] Clearing unused background update directory
[2014-12-01:17:33:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-12-01:17:33:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-12-01:17:34:04] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3013" errorID=3013]
[2014-12-01:17:34:04] Runtime Installer end with exit code 0
[2014-12-01:17:34:07] Unpackaging complete
[2014-12-01:17:34:07] Download success
[2014-12-01:17:34:07] Runtime updated downloaded
[2014-12-01:18:24:30] User had deferred installing the update
[2014-12-01:18:24:30] Runtime Installer end with exit code 0
[2014-12-01:20:01:12] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-12-01:20:01:14] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-12-01:20:01:14] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-12-01:20:01:14] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-01:20:01:14] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-12-01:20:01:15] Starting runtime background update installation
[2014-12-01:20:01:15] Background updates not installed due to running applications
[2014-12-01:20:01:15] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-12-01:20:01:15] Runtime Installer end with exit code 0
[2014-12-06:16:27:54] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-06:16:27:54] Commandline is:
[2014-12-06:16:27:54] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-06:16:28:04] Relaunching with elevation
[2014-12-06:16:28:04] Launching subprocess with commandline c:\users\chris\appdata\local\temp\airfd41.tmp\adobe air installer.exe -ei
[2014-12-06:16:33:44] Cancelling elevated install