2012-10-14 Update: I tried the fix another forum member posted about silent install..It worked!

In an elevated command window, <Your Path>\AdobeAIRInstaller.exe-silent

MT

Original ----------------------------------

Same problem many report and same frustration that the steps outlined by Adobe do not fix the problem. Win 7x64.  Acrobat X Pro, Elements 10, Digital Editions and Premier 10 installed.  MS installer/uninstaller cleanup tried. Uninstall of AIR done. Attempted update of AIR opens a new window every time I click "I Agree" and ultimately fails with message Sorry, an error has occurred...Please contact your administrator (I am the Admin). Defunctioning the Antivirus (ESET) does nothing. Registry cleaning useless etc.

Install log:

[2012-10-07:11:38:28] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck

[2012-10-07:11:38:28] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-10-07:11:38:28] Commandline is: -updatecheck

[2012-10-07:11:38:28] Installed runtime (3.4.0.2540) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-10-07:11:38:28] Performing pingback request

[2012-10-07:11:38:28] Starting runtime background update check

[2012-10-07:11:38:28] Clearing unused background update directory

[2012-10-07:11:38:28] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.4.0.2540/update

[2012-10-07:11:38:28] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.4.0.2540/update to C:\Users\mtreloar\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-10-07:11:38:29] Runtime update not available

[2012-10-07:11:38:29] Unpackaging cancelled

[2012-10-07:11:38:29] Runtime Installer end with exit code 0

[2012-10-13:18:38:26] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:18:38:26] Commandline is:

[2012-10-13:18:38:26] Installed runtime (3.4.0.2540) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-10-13:18:38:29] Relaunching with elevation

[2012-10-13:18:38:29] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\aireb2e.tmp\adobe air installer.exe -ei

[2012-10-13:18:38:29] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:18:38:29] Commandline is:

[2012-10-13:18:38:29] Installed runtime (3.4.0.2540) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-10-13:18:38:33] Runtime Installer end with exit code 6

[2012-10-13:18:38:33] Elevated install failed: returned error code -1

[2012-10-13:18:38:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:18:38:34] Runtime Installer end with exit code 7

[2012-10-13:19:39:25] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:19:39:25] Commandline is:

[2012-10-13:19:39:25] No installed runtime detected

[2012-10-13:19:39:30] Relaunching with elevation

[2012-10-13:19:39:30] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\airf5b4.tmp\adobe air installer.exe -ei

[2012-10-13:19:39:30] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:19:39:30] Commandline is:

[2012-10-13:19:39:30] No installed runtime detected

[2012-10-13:19:39:36] Runtime Installer end with exit code 6

[2012-10-13:19:39:37] Elevated install failed: returned error code -1

[2012-10-13:19:39:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:19:39:37] Runtime Installer end with exit code 7

[2012-10-13:20:43:32] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:43:32] Commandline is:

[2012-10-13:20:43:32] No installed runtime detected

[2012-10-13:20:43:35] Relaunching with elevation

[2012-10-13:20:43:35] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\airf4f9.tmp\adobe air installer.exe -ei

[2012-10-13:20:43:35] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:43:35] Commandline is:

[2012-10-13:20:43:35] No installed runtime detected

[2012-10-13:20:43:38] Runtime Installer end with exit code 6

[2012-10-13:20:43:38] Elevated install failed: returned error code -1

[2012-10-13:20:43:38] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:20:43:39] Runtime Installer end with exit code 7

[2012-10-13:20:45:00] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-10-13:20:45:00] Commandline is:

[2012-10-13:20:45:00] No installed runtime detected

[2012-10-13:20:45:03] Relaunching with elevation

[2012-10-13:20:45:03] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\air4bfe.tmp\adobe air installer.exe -ei

[2012-10-13:20:45:03] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-10-13:20:45:03] Commandline is:

[2012-10-13:20:45:03] No installed runtime detected

[2012-10-13:20:45:05] Runtime Installer end with exit code 6

[2012-10-13:20:45:05] Elevated install failed: returned error code -1

[2012-10-13:20:45:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:20:45:13] Runtime Installer end with exit code 7

[2012-10-13:20:45:47] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:45:47] Commandline is:

[2012-10-13:20:45:47] No installed runtime detected

[2012-10-13:20:45:50] Relaunching with elevation

[2012-10-13:20:45:50] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\air12d5.tmp\adobe air installer.exe -ei

[2012-10-13:20:45:50] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:45:50] Commandline is:

[2012-10-13:20:45:50] No installed runtime detected

[2012-10-13:20:45:52] Relaunching with elevation

[2012-10-13:20:45:52] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\air12d5.tmp\adobe air installer.exe -ei

[2012-10-13:20:45:52] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:45:52] Commandline is:

[2012-10-13:20:45:52] No installed runtime detected

[2012-10-13:20:45:54] Relaunching with elevation

[2012-10-13:20:45:54] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\air12d5.tmp\adobe air installer.exe -ei

[2012-10-13:20:45:54] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:45:54] Commandline is:

[2012-10-13:20:45:54] No installed runtime detected

[2012-10-13:20:45:57] Relaunching with elevation

[2012-10-13:20:45:57] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\air12d5.tmp\adobe air installer.exe -ei

[2012-10-13:20:45:57] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:45:57] Commandline is:

[2012-10-13:20:45:57] No installed runtime detected

[2012-10-13:20:46:10] Relaunching with elevation

[2012-10-13:20:46:10] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\air12d5.tmp\adobe air installer.exe -ei

[2012-10-13:20:46:10] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:20:46:10] Commandline is:

[2012-10-13:20:46:10] No installed runtime detected

[2012-10-13:20:46:12] Runtime Installer end with exit code 6

[2012-10-13:20:46:13] Elevated install failed: returned error code -1

[2012-10-13:20:46:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:20:46:14] Runtime Installer end with exit code 7

[2012-10-13:20:46:14] Elevated install failed: returned error code -1

[2012-10-13:20:46:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:20:46:15] Cancelling elevated install

[2012-10-13:20:46:17] Runtime Installer end with exit code 7

[2012-10-13:20:46:17] Elevated install failed: returned error code -1

[2012-10-13:20:46:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:20:46:18] Runtime Installer end with exit code 7

[2012-10-13:20:46:18] Elevated install failed: returned error code -1

[2012-10-13:20:46:18] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:20:46:19] Runtime Installer end with exit code 7

[2012-10-13:20:46:19] Elevated install failed: returned error code -1

[2012-10-13:20:46:19] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:20:46:19] Runtime Installer end with exit code 7

[2012-10-13:21:08:25] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:21:08:25] Commandline is:

[2012-10-13:21:08:25] No installed runtime detected

[2012-10-13:21:08:50] Relaunching with elevation

[2012-10-13:21:08:50] Launching subprocess with commandline c:\users\mtreloar\appdata\local\temp\aircb99.tmp\adobe air installer.exe -ei

[2012-10-13:21:08:51] Runtime Installer begin with version 3.4.0.2710 on Windows 7 x86

[2012-10-13:21:08:51] Commandline is:

[2012-10-13:21:08:51] No installed runtime detected

[2012-10-13:21:08:54] Runtime Installer end with exit code 6

[2012-10-13:21:08:54] Elevated install failed: returned error code -1

[2012-10-13:21:08:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-10-13:21:09:48] Runtime Installer end with exit code 7

I cannot update AdobeAir and now pandora will not work. I have been trying to update for months.

There is an unspecified error each time I try.

So now I am trying to uninstall AIR, so I can attempt to reinstall.  I get the same error when I try to uninstall.

I am am the admistrator on my machine - and I have tried to uninstall as administrator. No difference.

I tried to uninstall at the CMD line - no difference.

I am on my work maching - Windows XP Professional Version 2002 - SP3

AIR is version 1.5.3.9130

Please help!

The Adobe AIR silent install method does not seem to work anymore if the Mac is at the Logout Screen (no logged in user).

We push the Adobe AIR Installer.app to /private/tmp/ and invoke with a script that run the Adobe AIR silent install command:

# /private/tmp/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted

Result on logged off Mac:

SSH'd in to a remote, logged off Mac, weare SSH'd in from a remote computer. Invoking the Adobe AIR silent in stall command, the install hangs.

Note we are unable to exit the process using CONTROL-C so are forced to SSH in again and reboot the computer.

This is very unacceptable condition, which is the case whether we SSH in or deploy the installer and invoke via script.

# /private/tmp/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted
Password:
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: Untrusted apps are not allowed to connect to Window Server before login.
Dec 11 11:23:25  Adobe AIR Installer[257] <Error>: Set a breakpoint at CGSLogError to catch errors as they are logged.
Dec 11 11:23:25  Adobe AIR Installer[257] <Error>: This user is not allowed access to the window system right now.
_RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: Invalid Connection ID 0
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
2016-12-11 11:23:25.890 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-12-11 11:23:25.890 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-12-11 11:23:25.891 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-12-11 11:23:25.892 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.
^C^C^C^C^C^C^C^C^C^C^C^C^C^C

Result when a user is logged in Mac:

The errors, but completes...deployment tools flag these kinds of errors, so they should not be considered insignificant or spurious.

Again, an unacceptable condition, that needs to be resolved.

# /private/tmp/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted
2016-12-11 11:55:59.706 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-12-11 11:55:59.707 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-12-11 11:55:59.707 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-12-11 11:55:59.708 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
Adobe AIR is currently not installed
Installing version 22.0.0.153
Done

#

Did the Adobe AIR silent install workflow break?

Are we forced to deploy only when user is logged in?

Is this issue going to get resolved?

PS, note all commands are run as root (# prompt).

Thanks,Don

I have some 'older' hardware that requires I install 21.0.0.215 to run the associated software Circut Craft Room.  Cricut have sent me a work round involving uninstalling and reinstalling from your archived version 21.  The software downloads but will not open,  I'm trying to install on a Mac note book running 10.12.1.  Cricut say I cannot be uninstalling correctly and to contact Adobe for advice.  This is the trouble shooting page circuit sent me to with the method to use to fix

Cricut Craft Room Troubleshooting | Cricut Help Center

The error message I get when trying to install the new hardware mentioned is firmware issue. Not the error that they mention in the link,  I have not had it installed previously but have since tried and succeeded in installing onto a Windows machine albeit I had to downgrade the adobe air to version 21.

Yours hopefully

Helen

Hello,

I recently have been trying to download Adobe Air but all the links that I have run across send me to some download page that doesn't allow me to download anything what is the problem?

Also, I tried to use the adobe Air extension with dreamweaver and that process gives me the run around.

Ultimately all im trying to accomplish is finding a way to package my website as a desktop app, can someone please give me some advice on what it is I need to do?

I am trying to deploy the latest update of the Chatter Desktop using the following command line:

"Adobe AIR Installer.exe" -silent -desktopShortcut -programMenu desktop_mv_3.0.1.air

It returns a message "too many arguments" and does not install.

Does anyone have any ideas what "too many arguments" means?

Thanks for your help!

I've got a script to install an Air based app, the crucial part of which is:

sudo /Applications/Utilities/Adobe\ AIR\ Application\ Installer.app/Contents/MacOS/Adobe\ AIR\ Application\ Installer -silent -eulaAccepted -location /Applications /private/tmp/Traffic14.1.0\ Update/TrafficApplication-Installer.air

This works fine but I now want to change this so that it checks for AIR updates using -pingbackAllowed option, so when i add it to the above line like so:

sudo /Applications/Utilities/Adobe\ AIR\ Application\ Installer.app/Contents/MacOS/Adobe\ AIR\ Application\ Installer -silent -eulaAccepted -pingbackAllowed -location /Applications /private/tmp/Traffic14.1.0\ Update/TrafficApplication-Installer.air

it fails with a "too many arguments" error.

So i remove the -eulaAccepted argument but still get the same error

Am I doing something wrong?

I'm running this OS X 10.9.5

Thanks in advance

Adobe air ne s'installe pas dans mes programmes et je ne  peux pas de désinstaller pour le réinstaller

I installed Rosetta Stone on my laptop (Windows 7 Ultimate) a few days ago and it was working fine until today. Now when I try to open it it says: "Adobe AIR. The installation of this application is damaged. Try re-installing or contacting the publisher for assistance." I have uninstalled/re-installed several times and it hasn't helped. One more thing: when I go to the start menu and type in Adobe Air, it doesn't show up, only the installer does. I don't know if that's significant or not (I'm not tech-savvy). Please help?

I can't install adobe at my mac.

I have attachment alert screenshots.

Hi,

I've been trying to install Adobe Air a few times on my laptop, running Windows 10 Home 64-bit.

Installation was successful (stated in installation window) but the program was nowhere to be found.

Restarted my laptop and installed again, same issue.

I have an installation file of another program that's .air extension and unable to run it (Windows not recognizing the extension).

Please help urgently, thank you.

Best regards,

Daniel

Install Log as follow:

[2015-11-01:21:05:11] Installing msi at C:\Users\danie\AppData\Local\Temp\AIR2D3F.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:05:15] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:05:15] Rolling back install of C:\Users\danie\AppData\Local\Temp\AIR2D3F.tmp\setup.msi

[2015-11-01:21:05:15] Rollback complete

[2015-11-01:21:05:15] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:05:21] Application Installer end with exit code 7

[2015-11-01:21:05:21] Elevated install completed

[2015-11-01:21:05:21] Got an unexpected fatal error while accessing app for launch: Error: Missing necessary file META-INF/AIR/application.xml

[2015-11-01:21:05:33] Application Installer end with exit code 7

[2015-11-01:21:05:33] Subprocess app installer failed (7)

[2015-11-01:21:05:33] Runtime Installer end with exit code 7

[2015-11-01:21:09:10] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:09:10] Commandline is:

[2015-11-01:21:09:10] No installed runtime detected

[2015-11-01:21:09:18] Relaunching with elevation

[2015-11-01:21:09:18] Launching subprocess with commandline c:\users\danie\appdata\local\temp\air19e3.tmp\adobe air installer.exe -ei

[2015-11-01:21:09:24] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:09:24] Commandline is: -stdio \\.\pipe\AIR_8848_0 -ei

[2015-11-01:21:09:24] No installed runtime detected

[2015-11-01:21:09:24] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:09:24] Installing msi at c:\users\danie\appdata\local\temp\air19e3.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:09:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:09:27] Rolling back install of c:\users\danie\appdata\local\temp\air19e3.tmp\setup.msi

[2015-11-01:21:09:27] Rollback complete

[2015-11-01:21:09:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:09:27] Runtime Installer end with exit code 7

[2015-11-01:21:09:28] Elevated install completed

[2015-11-01:21:09:40] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:09:40] Runtime Installer end with exit code 5

[2015-11-01:21:24:37] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:24:37] Commandline is:

[2015-11-01:21:24:37] No installed runtime detected

[2015-11-01:21:24:54] Relaunching with elevation

[2015-11-01:21:24:54] Launching subprocess with commandline c:\users\danie\appdata\local\temp\airf2cb.tmp\adobe air installer.exe -ei

[2015-11-01:21:24:59] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:24:59] Commandline is: -stdio \\.\pipe\AIR_9120_0 -ei

[2015-11-01:21:24:59] No installed runtime detected

[2015-11-01:21:24:59] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:25:00] Installing msi at c:\users\danie\appdata\local\temp\airf2cb.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:25:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:25:03] Rolling back install of c:\users\danie\appdata\local\temp\airf2cb.tmp\setup.msi

[2015-11-01:21:25:03] Rollback complete

[2015-11-01:21:25:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:25:03] Runtime Installer end with exit code 7

[2015-11-01:21:25:03] Elevated install completed

[2015-11-01:21:25:05] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:25:05] Runtime Installer end with exit code 5

[2015-11-01:21:40:56] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:40:56] Commandline is:

[2015-11-01:21:40:56] No installed runtime detected

[2015-11-01:21:41:02] Relaunching with elevation

[2015-11-01:21:41:02] Launching subprocess with commandline c:\users\danie\appdata\local\temp\aire94d.tmp\adobe air installer.exe -ei

[2015-11-01:21:41:23] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:41:23] Commandline is: -stdio \\.\pipe\AIR_8516_0 -ei

[2015-11-01:21:41:23] No installed runtime detected

[2015-11-01:21:41:23] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:41:24] Installing msi at c:\users\danie\appdata\local\temp\aire94d.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:41:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:41:27] Rolling back install of c:\users\danie\appdata\local\temp\aire94d.tmp\setup.msi

[2015-11-01:21:41:27] Rollback complete

[2015-11-01:21:41:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:41:27] Runtime Installer end with exit code 7

[2015-11-01:21:41:27] Elevated install completed

[2015-11-01:21:41:29] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:41:29] Runtime Installer end with exit code 5

[2015-11-01:21:42:42] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:42:42] Commandline is:

[2015-11-01:21:42:42] No installed runtime detected

[2015-11-01:21:42:47] Relaunching with elevation

[2015-11-01:21:42:47] Launching subprocess with commandline c:\users\danie\appdata\local\temp\air8672.tmp\adobe air installer.exe -ei

[2015-11-01:21:42:53] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:42:53] Commandline is: -stdio \\.\pipe\AIR_1932_0 -ei

[2015-11-01:21:42:53] No installed runtime detected

[2015-11-01:21:42:53] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:42:54] Installing msi at c:\users\danie\appdata\local\temp\air8672.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:42:57] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:42:57] Rolling back install of c:\users\danie\appdata\local\temp\air8672.tmp\setup.msi

[2015-11-01:21:42:57] Rollback complete

[2015-11-01:21:42:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:42:57] Runtime Installer end with exit code 7

[2015-11-01:21:42:57] Elevated install completed

[2015-11-01:21:42:59] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:42:59] Runtime Installer end with exit code 5

[2015-11-01:21:46:24] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:46:24] Commandline is:

[2015-11-01:21:46:24] No installed runtime detected

[2015-11-01:21:46:28] Relaunching with elevation

[2015-11-01:21:46:28] Launching subprocess with commandline c:\users\danie\appdata\local\temp\aire7fc.tmp\adobe air installer.exe -ei

[2015-11-01:21:46:33] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:46:33] Commandline is: -stdio \\.\pipe\AIR_3096_0 -ei

[2015-11-01:21:46:33] No installed runtime detected

[2015-11-01:21:46:33] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:46:33] Installing msi at c:\users\danie\appdata\local\temp\aire7fc.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:46:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:46:36] Rolling back install of c:\users\danie\appdata\local\temp\aire7fc.tmp\setup.msi

[2015-11-01:21:46:36] Rollback complete

[2015-11-01:21:46:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:46:36] Runtime Installer end with exit code 7

[2015-11-01:21:46:36] Elevated install completed

[2015-11-01:21:46:58] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:46:58] Runtime Installer end with exit code 5

[2015-11-01:21:51:17] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:51:17] Commandline is:

[2015-11-01:21:51:17] No installed runtime detected

[2015-11-01:21:51:23] Relaunching with elevation

[2015-11-01:21:51:23] Launching subprocess with commandline c:\users\danie\appdata\local\temp\air60c3.tmp\adobe air installer.exe -ei

[2015-11-01:21:51:23] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:51:23] Commandline is: -stdio \\.\pipe\AIR_8956_0 -ei

[2015-11-01:21:51:23] No installed runtime detected

[2015-11-01:21:51:24] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:51:24] Installing msi at c:\users\danie\appdata\local\temp\air60c3.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:51:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:51:27] Rolling back install of c:\users\danie\appdata\local\temp\air60c3.tmp\setup.msi

[2015-11-01:21:51:27] Rollback complete

[2015-11-01:21:51:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:51:27] Runtime Installer end with exit code 7

[2015-11-01:21:51:27] Elevated install completed

[2015-11-01:21:52:28] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

I have a Lenovo w530 previously running Windows 8.1 and now Windows 10. It keeps trying to update Adobe Air 64 for some of the Lenovo support applications and the install always fails. I've researched it to no avail including the Microsoft Fixit which is not supported in Windows 10. Does anyone know how to resolve this? Thanks.

I have a certificate that I got from DigiCert that I'm signing my .air files with through Flash Builder. When I run the .air file on Windows to install the app, the Publisher is displayed properly as my company's name. However, on Mac, the Publisher shows up as UNKNOWN.

I have a Mac that still has AIR 17 installed and if I compile an application using the AIR 20.0 sdk, I get UNKNOWN publisher, but if I compile using AIR 16.0 sdk, the Publisher shows up properly on that AIR 17 machine. All the other Macs in the office have AIR 21 installed and both versions of the app, compiled with AIR 16 and AIR 20 sdks, show the UNKNOWN publisher when installing on them.

I am trying to run this application on my Mac:  http://www.control4.com/software/control4-app-pcmac/latest

It tries to launch but just hangs with a black screen.  Previous versions ran fine...but then something happened.  After a version upgrade it at first would continually prompt me to "Allow keychain access for passwords" or something...in trying to follow their instruction about deleting some portion of my keychain related to Adobe.APS...I messed up and deleted my entire keychain.  So all passwords gone and a bunch of other headaches!!  Ugh.  But anyway, now the errors have gone away but the app doesn't run at all...just goes to a Control4 for PC-Mac window with nothing but black.

Have tried uninstalling Adobe Air, Adobe Flash and reinstalling.  Uninstalling and reinstalling MyHome PC.  No luck!

The developer tells me to delete the folder found here:

Library/ Application Support/Adobe/Air/ELS/MyHome PC

but I do not have that directory. When I go to Library/Application Support/Adobe/AIR

the only sub-directory I have is Updater.  There is no ELS

These are my versions:

Adobe Air Version:  21.0.0.176

Adobe Flash Version:  21.0.0.197

Control4 for PC-Mac V. 2.8.1.514313-res

Mac OS X Yosemite 10.10.5

Anyone willing to give this a go and see if they can figure out something / anything that might work for me??  Totally stumped and none too happy!

Thank you very much.

Tim

Hello,

my android application needs to enable multidexing because of the 64k method limit.  However, I cannot use this in manifestAdditions block:

android:name="android.support.multidex.MultiDexApplication"

Apparently Adobe Air doesn't allow this tag.

Is there a solution to this problem?

Igor

I'm trying to complete a proof-of-concept, but I have hit a snag. With Adobe AIR able to support iOS and Android, I wanted to see if I could use the Project Centennial workflow to convert an Adobe AIR .exe installer, into a UWP app for x86 Windows 10.

I have been able to follow the directions for the latest version (0.1.24) and have been able to get the conversion started:

.\DesktopAppConverter.ps1 -Installer '..\AIR2UWP Example\AIR2UWP.exe' -InstallerArguments "-silent" -Destination C:\ -PackageName "MyApp" -Version 0.0.0.1 -MakeAppx -Verbose -Publisher "CN=dougwinnie"

But when I use this, I get the following error:

C:\Users\dougw\Desktop\DesktopAppConverter_new\DesktopAppConverter.ps1 : DesktopAppConverter : error 'E_BAD_INSTALLER_EXIT_CODE': Installer returned '10' when valid exit codes were '0' At line:1 char:1 + .\DesktopAppConverter.ps1 -Installer '..\AIR2UWP Example\AIR2UWP.exe' ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,DesktopAppConverter.ps1

It seems that there is an installer error, but I can't seem to find any references to an AIR installer code 10 to help me troubleshoot further.

Thanks in advance...

I'm trying to open the Adobe Muse application from my computer and it says I need to download Adobe Air. So I did that, and it's still saying that I need to download Adobe Air.

Run the installer, says it completed successfully, but the install folder at %appdata%\Adobe\AIR\ is empty accept for a EULA file and an update folder.

when i go to the adobe air download page and hit download it sends the download to my computer but i cant open the download from there

Hello Adobe Staff,

Our application Shearwater Desktop always runs into an "Unidentified Developer" error and causes the install process to become unacceptable.

We package the file on Windows 8.1 using Adobe Flex 4.6 and code sign using a purchased certificate from Thawte. (We have attempted to sign with certificates from Xcode as well). Once compiled we commit the project then run the following Shell script to create the Mac installer (.dmg file):

adt -package -storetype pkcs12 -keystore airSigningCertificate2018.p12 -storepass password -target air ../ShearwaterDesktop_mac.air DiveBook-app.xml DiveBook.swf bin/ShearwaterConnectorMac bin/ShearwaterConnectorMac_LE builddate icons

 

adt -migrate -storetype pkcs12 -keystore Shearwater_SHA256_2016.pfx -storepass password ShearwaterDesktop_mac.air ShearwaterDesktop_mac_migrated.air

 

adt -package -target native ShearwaterDesktop_$1.dmg ShearwaterDesktop_mac_migrated.air

STEPS TO REPRODUCE:

Download our application from our website here: https://www.shearwater.com/downloads/shearwater-desktop-download/

It immediately should pop-up the certificate issues on OSX Sierra.

These are our steps to fix the issue: https://www.shearwater.com/troubleshooting/shearwater-desktop-3-0-8-certificate-issues/

We have tried contacting Apple technical and administrative support and they have delegated the task to you, we have been struggling with this for some time now and would appreciate any advice.

Kip Atchison